Site moved to new server, now the admin is not working, help?!?

31 Jul 2013, 6:52 PM

#1

tcarden

Zen Follower

Join Date:: Oct 2012
Posts:: 282
Plugin Contributions:: 0

Site moved to new server, now the admin is not working, help?!?

Our site, while still in development was moved to a new server.

the front-end of the site, and the DB is working no problem. i changed the settings in the

catalog/includes/configure.php

But the admin is no longer working, although i did the same in the config files.

admin/includes/configure.php

so now when going to admin/index.php i get asked if i want to install ZenCart!!!

what am i missing? what files do i need to change?

help?!, thanks

31 Jul 2013, 8:04 PM

#2

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Site moved to new server, now the admin is not working, help?!?

When you see that installation page, the cause is almost always incorrect path information in admin/includes/configure.php.

31 Jul 2013, 8:32 PM

#3

tcarden

Zen Follower

Join Date:: Oct 2012
Posts:: 282
Plugin Contributions:: 0

Re: Site moved to new server, now the admin is not working, help?!?

thanks but i am just not seeing it!,

i see the urls and in that file and they are the same as the public facing catalog pages which

are up and running no problem, ...criminey!

31 Jul 2013, 9:29 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Site moved to new server, now the admin is not working, help?!?

tcarden:

so now when going to admin/index.php i get asked if i want to install ZenCart!!!
... and it gives several possible reasons for it, usually numbered 1, 2, 3. While 1 and 2 are fairly generic, if #3 is present, it's pretty specific.

So let's start with a complete copy of the full message that you get on-screen.

.
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1 Aug 2013, 9:32 PM

#5

tcarden

Zen Follower

Join Date:: Oct 2012
Posts:: 282
Plugin Contributions:: 0

Re: Site moved to new server, now the admin is not working, help?!?

someone on the server side fixed it, i really don't know what it was. don't think it was the config files.

my client is not using a commercial host provider,

thanks anyways!