Zen Cart Logo
Forums / General Questions / Wheres the file??? Document general page shows blank.

Wheres the file??? Document general page shows blank.

Views: 519

Results 1 to 6 of 6
13 Aug 2013, 5:54 PM
#1
ben_harry avatar

ben_harry

Zen Follower

Join Date:
Mar 2007
Location:
Cornwall - uk
Posts:
462
Plugin Contributions:
0

Wheres the file??? Document general page shows blank.

Using version 1.3.9 and the document general page when trying to add new product shows a white page . Where is the main file for this page so I can check for errors.....

13 Aug 2013, 10:25 PM
#2
picandnix avatar

picandnix

Totally Zenned

Join Date:
Dec 2010
Location:
UK
Posts:
1,780
Plugin Contributions:
2

Re: Wheres the file??? Document general page shows blank.

ben harry:

Using version 1.3.9 and the document general page when trying to add new product shows a white page . Where is the main file for this page so I can check for errors.....

Your admin page is blank or the product page is blank?
Have you checked your cache folder for error logs?

13 Aug 2013, 10:51 PM
#3
ben_harry avatar

ben_harry

Zen Follower

Join Date:
Mar 2007
Location:
Cornwall - uk
Posts:
462
Plugin Contributions:
0

Re: Wheres the file??? Document general page shows blank.

It's just the area which you would type in after selecting new product with document general selected.... You can still see the headings options with the Admin .... No I haven't looked in the cache.

13 Aug 2013, 10:56 PM
#4
ben_harry avatar

ben_harry

Zen Follower

Join Date:
Mar 2007
Location:
Cornwall - uk
Posts:
462
Plugin Contributions:
0

Re: Wheres the file??? Document general page shows blank.

Attachment 12889 Don't know what this image will look like as its taken from my phone and uploaded.

14 Aug 2013, 11:45 AM
#5
picandnix avatar

picandnix

Totally Zenned

Join Date:
Dec 2010
Location:
UK
Posts:
1,780
Plugin Contributions:
2

Re: Wheres the file??? Document general page shows blank.

Sorry, which page exactly? admin>catalog>what next??

Did you look in the cache yet?

14 Aug 2013, 1:47 PM
#6
responsivezc avatar

responsivezc

New Zenner

Join Date:
Aug 2013
Posts:
85
Plugin Contributions:
8

Re: Wheres the file??? Document general page shows blank.

Hi,

Take a look at the log files in your cache folder.
The filenames you are interested look like:
myDEBUG-adm-1373391744-131215.log

Post the content of these files on the Thread.