New Zenner
- Join Date:
- Jan 2010
- Posts:
- 11
- Plugin Contributions:
- 0
Half my products suddenly get "Page Not Found" errors
My version is 1.3.8a, PHP Version 5.2.17 (I know that I should upgrade my Zen Cart, but all the customizations and graphic layouts were installed in the template_default folder, and we're afraid that we would lose all our customization and that everything would revert back to the Zen Cart default look if we upgraded.) The web site has been running for a number of years, mostly without incident.
Anyway, this is my issue:
About half of the product pages of my web site have suddenly disappeared. We did nothing unusual besides updating one of the products. All the products do appear in the product listings on the web site, but once you click on the product link, you get a Page Not Found error for many of them.
In the Zen Cart admin, everything appears as normal. When I try to repost one of the affected products, it seems to go through successfully in the admin. But the affected product still fails to appear on the web site.
In researching this, one possible suggestion was to restore the includes folder. I checked and I don't have any backup available of the site.
I also tried the Debug Error Logging Utility, but no debug files have been produced.
Here are the links for you to see:
Example Product Listing (all the products are listed OK)
But clicking on any of the links brings a blank page.
Another Example Product Listing.
Clicking on the first two products leads to a blank page, while the rest are apparently OK.
It's a pretty big error, since our main products are the ones affected, and there are so many products affected that the site is basically useless as is. Please advise, and thank you for any help.