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Password reset; not receiving email confirmation

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21 Aug 2013, 1:48 AM
#1
sanguinarius avatar

sanguinarius

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Feb 2013
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Green Valley, Arizona, United States
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Password reset; not receiving email confirmation

Help! I'd forgotten my password and entered my email address for a password reset (couldn't Zen Cart just send me my existing password???), but never received the email (yes, checked the spam folder, too). I double checked the email address.

Is there a way to retrieve the reset password from the MySQL database, or possibly just set it to what I want to use? I can't login.

21 Aug 2013, 1:56 AM
#2
drbyte avatar

drbyte

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Re: Password reset; not receiving email confirmation

Sanguinarius:

couldn't Zen Cart just send me my existing password???No, because it's stored encrypted, and is not unencryptable. Yes, that's for your protection.
Sanguinarius:

Is there a way to retrieve the reset password from the MySQL databaseNo> Sanguinarius:

or possibly just set it to what I want to use?
Sort of.
I just did an FAQ search for "admin password" and it brought up this article which answers your question: http://www.zen-cart.com/content.php?44-how-do-i-change-or-reset-my-admin-password-%28i-lost-it%29

1 Dec 2013, 2:17 PM
#3
jamair avatar

jamair

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Re: Password reset; not receiving email confirmation

DrByte:

No, because it's stored encrypted, and is not unencryptable. Yes, that's for your protection.
No
Sort of.
I just did an FAQ search for "admin password" and it brought up this article which answers your question: http://www.zen-cart.com/content.php?44-how-do-i-change-or-reset-my-admin-password-%28i-lost-it%29

Hi,
I forgot my password to admin . Tried to resend but no email sent, then tried "How do I change or reset my Admin Password? (I lost it) " and noe got this error. " #1146 - Table 'jamair*_zenc***.admin' doesn't exist ". Can you help please. Thanks
Jim