Responsive Sheffield Blue v1.0

Hi,

I installed the template in 3 languages, it is a GREAT template, thank you Anne for creating this!

I have it all working fine except for 1 thing....when I click the SHEFFIELD BLUE in the Configuration dropdown (at the bottom) I don´t see any banners but also no options to turn it off or on. There only is the green menu bar with no options under it.

The banner is working fine on the page, just no access to it in the Admin. In the Banner Magager there are all banners visible but all twice.

How could I fix this so the admin will be working properly with the banners, it´s the easiest way to upload new banners and create links.

René

And I cannot fix one other thing too...I cannot find in this thread..

With some of the ez-pages the right column moves down (under the center-part) when viewing it full-screen, mostly it happens with ez-pages which have pictures on it. Is there somewhere where I can make a change to prevent this from happening?

The pages themselves do not use large pictures or so which are wider then the page itself, only a few small pics.

I have all the values exactly as in the readme-file.

Help :)

@Reneetje

A link to the site will help us or someone better diagnose the issues you are encountering.

Reneetje:

Hi,

I installed the template in 3 languages, it is a GREAT template, thank you Anne for creating this!

I have it all working fine except for 1 thing....when I click the SHEFFIELD BLUE in the Configuration dropdown (at the bottom) I don´t see any banners but also no options to turn it off or on. There only is the green menu bar with no options under it.

The banner is working fine on the page, just no access to it in the Admin. In the Banner Magager there are all banners visible but all twice.

How could I fix this so the admin will be working properly with the banners, it´s the easiest way to upload new banners and create links.

René

Take a look in your database configuration_group table and find the group id assigned to the template.

Thanks,

Anne

scottj:

Great template Anne, thank you!

I've got it loaded in a fresh 1.5.1 and it's looking great. However, I'm seeing a problem in both my localhost dev site and your live demo, both in chrome and IE:

I view product info page, no "details" or "description" show.

I am having the same problem. On the mobile view of my website, they go into the product and there is the word "DESCRIPTION" but in order to read the description you have to click or touch the word "DESCRIPTION". Can I just get the description to show when they look at the product? I verified that in the responsive.css on line 304 it does say .content1

MyCoolHats:

I am having the same problem. On the mobile view of my website, they go into the product and there is the word "DESCRIPTION" but in order to read the description you have to click or touch the word "DESCRIPTION". Can I just get the description to show when they look at the product? I verified that in the responsive.css on line 304 it does say .content1

If you do a search of this thread you will find a patch posted that fixes this bug.

Thanks,

Anne

picaflor-azul:

If you do a search of this thread you will find a patch posted that fixes this bug.

Thanks,

Anne

Yes, I have already done that and the only thing I could find was the suggestion to change the responsive.css on line 304 from .content to .content1. (As stated in my first comment). If there is another fix you are referring to, I didn't find it. Can you be more specific? Thank you, I really appreciate your help.

MyCoolHats:

Yes, I have already done that and the only thing I could find was the suggestion to change the responsive.css on line 304 from .content to .content1. (As stated in my first comment). If there is another fix you are referring to, I didn't find it. Can you be more specific? Thank you, I really appreciate your help.

There is a post in this thread where I attached a zip file with the patch. I do not know the post number--I would have to search the thread. If you search the thread you will find it.

Thanks,

Anne

picaflor-azul:

There is a post in this thread where I attached a zip file with the patch. I do not know the post number--I would have to search the thread. If you search the thread you will find it.

Thanks,

Anne

Hello Anne, I found in #72 mentions changing the .content in responsive css to .content1 (mine is correct at .content1). The other thread I found was #113 that a patch for the header and then a comment for .content bug. When I uploaded the responsive.css from patch it really screwed up my mobile view so I re-uploaded the original that came with newest version of your template. I am only having this problem on the mobile view and the patch didn't fix it.

Just so I am clear in explaining my problem, in the Mobile View only, they click on a product and it will have the image (perfect) and next to it says the words "DESCRIPTION". Nothing else. The customer must click on the word "description" or they cannot add to cart or make any selections. I have searched this thread with keywords and tried going through each page and these are the only ones that come close to an answer. By the Way....I LOVE YOUR TEMPLATE. I can't tell you how much I appreciate the work put into this template and I am just amazed at how wonderful it looks.

In case you need a url, use a phone and go to https://www.mycoolhats.com

MyCoolHats:

Hello Anne, I found in #72 mentions changing the .content in responsive css to .content1 (mine is correct at .content1). The other thread I found was #113 that a patch for the header and then a comment for .content bug. When I uploaded the responsive.css from patch it really screwed up my mobile view so I re-uploaded the original that came with newest version of your template. I am only having this problem on the mobile view and the patch didn't fix it.

Just so I am clear in explaining my problem, in the Mobile View only, they click on a product and it will have the image (perfect) and next to it says the words "DESCRIPTION". Nothing else. The customer must click on the word "description" or they cannot add to cart or make any selections. I have searched this thread with keywords and tried going through each page and these are the only ones that come close to an answer. By the Way....I LOVE YOUR TEMPLATE. I can't tell you how much I appreciate the work put into this template and I am just amazed at how wonderful it looks.

In case you need a url, use a phone and go to https://www.mycoolhats.com

I thought I remembered seeing a post for this, but that aside, it all centers around the javascript code for displaying the product page. The default is to hide the description and require the customer to click (on the default down arrow) to see the description. If I remember correctly the java script invokes some css as well, so if changing the one may have to change the other. I opted to change the arrow default as it made more sense to me to have the arrow point to the right when hidden and point down when showing than it did to have no text with an arrow pointing down and to have the text with the arrow pointing to the right. It may just be me, but that seemed to make more sense (having the arrows in reverse from the default).

mc12345678:

I thought I remembered seeing a post for this, but that aside, it all centers around the javascript code for displaying the product page. The default is to hide the description and require the customer to click (on the default down arrow) to see the description. If I remember correctly the java script invokes some css as well, so if changing the one may have to change the other. I opted to change the arrow default as it made more sense to me to have the arrow point to the right when hidden and point down when showing than it did to have no text with an arrow pointing down and to have the text with the arrow pointing to the right. It may just be me, but that seemed to make more sense (having the arrows in reverse from the default).

There isn't an arrow pointing that I can see on the mobile view. There is no instruction for the customer telling them that they have to click on the word "description" before they can place an order. I'm not sure what arrows you are referring to :blink:

MyCoolHats:

There isn't an arrow pointing that I can see on the mobile view. There is no instruction for the customer telling them that they have to click on the word "description" before they can place an order. I'm not sure what arrows you are referring to :blink:

Well, I'm on a mobile device andunable to do an inspection of your site to validate/deny the existence of the arrows, but at the moment if they are there, they are hidden by the main picture; however, assuming I can post the screenshot of the site I use this template on, then one can see the triangle arrow just to the left of the word description. Better yet should be able to see the arrow on the demo site for this template.

And actually without the arrrow it WOULD be confusing to customers.

Hi,

I installed the template in 3 languages, it is a GREAT template, thank you Anne for creating this!

I have it all working fine except for 1 thing....when I click the SHEFFIELD BLUE in the Configuration dropdown (at the bottom) I don´t see any banners but also no options to turn it off or on. There only is the green menu bar with no options under it.

The banner is working fine on the page, just no access to it in the Admin. In the Banner Magager there are all banners visible but all twice.

How could I fix this so the admin will be working properly with the banners, it´s the easiest way to upload new banners and create links.

And I cannot fix one other thing too...I cannot find in this thread..

With some of the ez-pages the right column moves down (under the center-part) when viewing it full-screen, mostly it happens with ez-pages which have pictures on it. Is there somewhere where I can make a change to prevent this from happening?

The pages themselves do not use large pictures or so which are wider then the page itself, only a few small pics.

I have all the values exactly as in the readme-file.

Help :)

I have the template running locally only at the moment so I cannot post a link to the website. As I am not in the office I cannot check locally but I will check first thing tomorrow to see which group ID the configuration is assigned to.

I will post it here, I am also busy with a new hoster to get the website there (we are going to move the domain together with upgrade from 1.3.9h to 1.5.1) but we cannot get in installed at the moment as we get a blank page when we go to the zc_install folder (php 5.4), files installed on a IP adress, not a domain yet. If somebody has any suggestions, these will be welcome (sorry, also no link available yet, only starting tomorrow...)

As soon as that works I will post a link so you can see what I am struggling with.

Thanks for the help for now.

René

mc12345678:

Well, I'm on a mobile device andunable to do an inspection of your site to validate/deny the existence of the arrows, but at the moment if they are there, they are hidden by the main picture; however, assuming I can post the screenshot of the site I use this template on, then one can see the triangle arrow just to the left of the word description. Better yet should be able to see the arrow on the demo site for this template.

And actually without the arrrow it WOULD be confusing to customers.

AWE...I can't see it on my phone so that must be it. My screen must be too small. OKAY, thanks. But I still would very much like to have the description just pull up because they cannot see the attributes or the add to cart button. It is very confusing, so I hope that someone has figured out a way for that to just pull up without the customer having to hit "description" so they can easily see what it is and place an order. I would hate to loose out on sales because they don't know what to do, ya know?

MyCoolHats:

AWE...I can't see it on my phone so that must be it. My screen must be too small. OKAY, thanks. But I still would very much like to have the description just pull up because they cannot see the attributes or the add to cart button. It is very confusing, so I hope that someone has figured out a way for that to just pull up without the customer having to hit "description" so they can easily see what it is and place an order. I would hate to loose out on sales because they don't know what to do, ya know?

After reviewing your site a little, I now understand the problem. Somehow/for some reason, everything associated with the purchase of a product has been placed within the start and end of the description. This is not how the default template is setup (unless I have made some gross modifications myself). I thought the default placed the attributes, the purchase button, etc. Outside of the description box and that it could be relocated through code cut/paste in the sequence desired.

Besides that there appers to be easy things that are missing when looking at a product like the product's name. (One of the options available under the catalog/product type/edit layout option. Again, take a look at the sample provided by picaflor azul in the first post of this thread.

mc12345678:

After reviewing your site a little, I now understand the problem. Somehow/for some reason, everything associated with the purchase of a product has been placed within the start and end of the description. This is not how the default template is setup (unless I have made some gross modifications myself). I thought the default placed the attributes, the purchase button, etc. Outside of the description box and that it could be relocated through code cut/paste in the sequence desired.

Besides that there appers to be easy things that are missing when looking at a product like the product's name. (One of the options available under the catalog/product type/edit layout option. Again, take a look at the sample provided by picaflor azul in the first post of this thread.
Fantastic! Thank you, now I know where to find where this issue is coming from. I sincerely appreciate your help, thank you so much :hug:

Take a look in your database configuration_group table and find the group id assigned to the template.

Thanks,

Anne

configuration_group = ID 34, 35, 36 and 37 have responsive sheffield blue / set slideshow options

In configuration = 819 (slides) 820 (play interval) and 821 untill 825 for the slides

René

Reneetje:

configuration_group = ID 34, 35, 36 and 37 have responsive sheffield blue / set slideshow options

In configuration = 819 (slides) 820 (play interval) and 821 untill 825 for the slides

René

Delete all but one of the configuration id's. Then go to the admin_pages table and change the gID= for the template page to the configuration group.

Thanks,

Anne

Hello, I have a quick question about a problem I came across this morning. Its probably an easy fix but I can't seem to find the location of the code to fix the problem. Here is the test website I have been working on. www.testbaxterparts.host22.com

This morning, on the homepage, I noticed that the slideshow images were all off center from where they are supposed to be. I am sure it is an easy fix, but I can't seem to locate the section of code that has to do with the location of the Slides in the slideshow.

Can some shed some light on this for me?

Thanks,

Chris

Rocco_Habit:

Hello, I have a quick question about a problem I came across this morning. Its probably an easy fix but I can't seem to find the location of the code to fix the problem. Here is the test website I have been working on. www.testbaxterparts.host22.com

This morning, on the homepage, I noticed that the slideshow images were all off center from where they are supposed to be. I am sure it is an easy fix, but I can't seem to locate the section of code that has to do with the location of the Slides in the slideshow.

Can some shed some light on this for me?

Thanks,

Chris

If you resize your slides to 980 pixels wide by 250 pixels high they will be centered.

Thanks,

Anne