iPhone dumping cart contents

27 Sep 2013, 3:47 PM

New Zenner

Join Date:: Feb 2010
Location:: Vermont, USA
Posts:: 21
Plugin Contributions:: 0

iPhone dumping cart contents

We have a customer who says that if she gets a call while using her iPhone to shop the cart gets emptied. This is the first time I've heard anyone say this, I do not have an iPhone to verify it.

We're using 1.3.9 h and working on the 1.5.1 update now.

Can anyone confirm this, does it happen in 1.5.1 too?

Is it an iPhone issue only?

27 Sep 2013, 7:23 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: iPhone dumping cart contents

Never saw that happen on an iPhone in any version of ZC.
Can't see how an incoming call would cause such a situation on an iPhone anyway.

... unless her call caused her to wait longer than a normal session-timeout (usu 20 min on most servers) since her last "click" on the site before she got back to looking at it again and was not logged in, so it thus had no way to save her previous shopping actions. Again, this is normal, and not unexpected.

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