Cannot type anything in Admin product description

30 Sep 2013, 2:27 PM

#1

jaychan2013

New Zenner

Join Date:: Jun 2013
Location:: Hong Kong
Posts:: 27
Plugin Contributions:: 0

Cannot type anything in Admin product description

I cannot type anything in Product description of Admin panel. I did not add or modify anything to Zencart!

No cursor appear in the "typing area".

My zencart version is 1.5.1

I also cannot review the existing product description.

Anyone knows how to fix it? Thanks very much in advance.

30 Sep 2013, 2:32 PM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Cannot type anything in Admin product description

what editor have you loaded?

Try reloading it

30 Sep 2013, 4:14 PM

#3

jaychan2013

New Zenner

Join Date:: Jun 2013
Location:: Hong Kong
Posts:: 27
Plugin Contributions:: 0

Re: Cannot type anything in Admin product description

I've just installed the newest one 4.1.2, same result! Please help!!

30 Sep 2013, 4:49 PM

#4

lhungil

Totally Zenned

Join Date:: Feb 2012
Location:: mostly harmless
Posts:: 1,818
Plugin Contributions:: 4

Re: Cannot type anything in Admin product description

jaychan2013:

I've just installed the newest one 4.1.2, same result! Please help!!
What browser (and version) are you using? Is compatibility mode enabled (in your browser)? Are there any warnings / messages in your browser (such as mixed content, javascript errors, etc)?

30 Sep 2013, 5:04 PM

#5

jaychan2013

New Zenner

Join Date:: Jun 2013
Location:: Hong Kong
Posts:: 27
Plugin Contributions:: 0

Re: Cannot type anything in Admin product description

No warning message come out, I recently upgrade to IE10, I suspect IE10 cause the problem. How to make it compatible in IE10? Thanks!

30 Sep 2013, 5:19 PM

#6

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: Cannot type anything in Admin product description

I recently upgrade to IE10
Try using Firefox and scrap the microsoft stuff

30 Sep 2013, 5:34 PM

#7

lhungil

Totally Zenned

Join Date:: Feb 2012
Location:: mostly harmless
Posts:: 1,818
Plugin Contributions:: 4

Re: Cannot type anything in Admin product description

jaychan2013:

No warning message come out, I recently upgrade to IE10, I suspect IE10 cause the problem. How to make it compatible in IE10? Thanks!
Try turning on (or off) compatibility mode in IE10. IE10 tends to be a little more quirky than other browsers when websites do not follow the W3C specification closely.

30 Sep 2013, 5:55 PM

#8

jaychan2013

New Zenner

Join Date:: Jun 2013
Location:: Hong Kong
Posts:: 27
Plugin Contributions:: 0

Re: Cannot type anything in Admin product description

Thanks to all of you! It is normal when I turned to simulate IE9!