Forums / Basic Configuration / Unab le to change customer status from pending to processed or shipped

Unab le to change customer status from pending to processed or shipped

Started by cvandijk on 30 Sep 2013, 8:18 PM · Views: 763

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30 Sep 2013, 8:18 PM
#1
cvandijk avatar

cvandijk

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May 2013
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Unab le to change customer status from pending to processed or shipped

Hi,

I tried to find an answer in the forum, but didn't see the answer.

I had uploaded 2 plugins: Dual Pricing - Wholesale Pricing and All Invoices. After installing both plugins, I realized that the Wholesale Pricing plugin was not what we were looking for. Thee were no instructions included on how to uninstall the Wholesale plugin, just an un-install script - so I used that. I went to check the backend and all our products disappeared. I used the script to install the product again and the products showed up.

Problem - now I can't change the status for the customers from pending to processed or delivered. I get this error: WARNING: An Error occurred, please refresh the page and try again.

Is there an easy work-around to fixing this problem?

1 Oct 2013, 3:24 PM
#2
kobra avatar

kobra

Black Belt

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Re: Unab le to change customer status from pending to processed or shipped

You are asking in the "basic configuration" area which deals with stock ZenCart items

As you are asking about 3rd party addons - you might be better off posting to the support thread for them

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