Forums / Built-in Shipping and Payment Modules / Missing shipping in invoice and packing

Missing shipping in invoice and packing

Started by blarney on 2 Oct 2013, 6:53 PM · Views: 1,005

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2 Oct 2013, 6:53 PM
#1
blarney avatar

blarney

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Missing shipping in invoice and packing

I'm using Super Orders so I'm not sure if this is SO or free shipping issue so I'll start here. Client has freeoptions set for free over $100 for U.S. He has multiple shipping tables for other options. The shipping calculations seem to work correctly.

However, before I set up the freeoptions module for him, he had the shipping method and amount on the invoice and details pages. Now it is missing. I hacked this:

$order->info['shipping_method'];
``` on the line above the subtotals on the invoice page so at least he sees what shipping table is being used. But I'm wondering if there is a setting I overlooked or a file that I should reload (I checked the orders.php and invoice.php files).
2 Oct 2013, 7:49 PM
#2
blarney avatar

blarney

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Re: Missing shipping in invoice and packing

By chance, should I enable admin > modules > order total even though I have the freeoptions active for the free shipping? (gee, am I about to answer my own question?). I disabled it since it seemed to be asking about free shipping over a threshold which is what the freeoptions does. Do those two play well together? If so, do I also put the free shipping over $100 on the order total as well? I would try it but since the site is live, I don't want to set it and wait for more orders to come in to find out if my guess is correct.

Thanks!

Jim

3 Oct 2013, 2:20 PM
#3
ajeh avatar

ajeh

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Re: Missing shipping in invoice and packing

You should enable the Shipping ot_shipping if you want Shipping to show on the Order, Invoices and Packing Slip ...

What are your settings on Free Shipping Options freeoptions?

If they already cover everything for Free Shipping, then you probably do not need the Free Shipping enabled in the Shipping ot_shipping order total module ...

Linda McGrath
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3 Oct 2013, 2:39 PM
#4
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blarney

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Re: Missing shipping in invoice and packing

Thanks for the reply Linda. In the freeoptions, I have the following:

Shipping Cost 0.00
Handling Fee 0
Total >= 100.00
Total <= thru Item Count <= are blank
Tax None
Tax Basis Shipping
Shipping Zone 48 Contin
Sort Order 1

If that is correct (It works so I assume it is),

  1. Would I reinstall the ot_shipping module?
  2. And would I opt to have "Allow Free Shipping" to be false?
  3. And would "Free Shipping For Orders Over" then be blank? or zero? or 100.00? or does it not matter?
  4. And would the destination option not matter?

Thanks again,

Jim

3 Oct 2013, 2:56 PM
#5
ajeh avatar

ajeh

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Re: Missing shipping in invoice and packing

1 Make sure in Modules ... Order Total ... that the Shipping ot_shipping is installed

2 Set the Allow Free Shipping to: false

3 Free Shipping Over, it does not matter as Free Shipping is not enabled on the Shipping ot_shipping any more

4 On destination option, it does not matter as again Free Shipping is not enabled on the Shipping ot_shipping any more

Shipping Cost 0.00
Handling Fee 0
Total >= 100.00
Total <= thru Item Count <= are blank
Tax None
Tax Basis Shipping
Shipping Zone 48 Contin
Sort Order 1

So this is saying for any Order of $100.00 or more, for anyone shipping in your Zen Definition DETAILS for 48 Contin give the Free Shipping ...

What are you doing on shipping for anything < $100.00 or someone NOT shipping to somewhere not in your Zone Definition DETAILS for the 48 Contin? :lookaroun

Linda McGrath
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3 Oct 2013, 5:42 PM
#6
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blarney

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Re: Missing shipping in invoice and packing

What are you doing on shipping for anything < $100.00 or someone NOT shipping to somewhere not in your Zone Definition DETAILS for the 48 Contin?

There are several tables for prices for anyone in the 48 states with orders below $100 (or above $100 if they desire). And tables spell out various out of country zones. I think I cloned the shipping tables around 30 times to cover every option he had :)

Thanks again for your help.

Jim

3 Oct 2013, 6:20 PM
#7
ajeh avatar

ajeh

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Re: Missing shipping in invoice and packing

Okie dokie ... just want to be sure that you had that covered ... :smile:

Linda McGrath
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