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Trouble downloading large files on ipage

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4 Oct 2013, 1:31 PM
#1
jeffpiercemagic avatar

jeffpiercemagic

New Zenner

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Trouble downloading large files on ipage

So, ever since I moved my website https://www.jeffpiercemagic.com from Proserve to ipage I've had a problem with large files in the 100+MB size not being able to be downloaded after purchase. ipage states that there is no file size limit on upload or download from their server. Does zen cart have a file size limit for downloadable files? When I look on my server info it shows file size limits in PHP. I know nothing about PHP but could this be causing my customers problems with the downloads?

Jeff Pierce

4 Oct 2013, 7:07 PM
#2
divavocals avatar

divavocals

Totally Zenned

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Re: Trouble downloading large files on ipage

JeffPierceMagic:

**Does zen cart have a file size limit for downloadable files?**the answer to this is NO.. If Zen Cart did have this kind of limit, logically you would have seen these same symptoms already..

JeffPierceMagic:

So, ever since I moved my website www.jeffpiercemagic.com from Proserve to ipage I've had a problem with large files in the 100+MB size not being able to be downloaded after purchase. ipage states that there is no file size limit on upload or download from their server. Does zen cart have a file size limit for downloadable files? When I look on my server info it shows file size limits in PHP. I know nothing about PHP but could this be causing my customers problems with the downloads?

Jeff PierceThis sounds like a server configuration issue.. You need to go back to your new host and work out what server configuration needs to be adjusted to fix this issue..