larger image pop up not working

Hi I have a problem with my site at http://shop.thepropshop.co.uk. When you click on the larger image link on the product page the image that opens is the medium image not the large image. I have uploaded all the correct image folders and all the right images are in the right folders. Any help on this would be appreciated. I set this site up on a local host computer and everything worked fine and then I installed the files via ftp to the live server and everything is working the same except this image problem

If I go to this Product on your site:
/index.php?main_page=product_info&cPath=165_177&products_id=2084

I see the Medium image for:
/images/medium/20741_MED.jpg

But, if I try to see the image for:
/images/large/20741_LRG.jpg

I get a forbidden ... so either there isn't an image loaded to the server, or the directory:
/images/large

is not set to either 777 or 755, depending on your server ...

What permissions do you have on the directories:
/images
/images/medium

If the directory:
/images/large

matches that, do you have the image:
/images/large/20741_LRG.jpg

loaded correctly and does it have size to it?

What happens if you delete and reload the image?

Ajeh:

If I go to this Product on your site:
/index.php?main_page=product_info&cPath=165_177&products_id=2084

I see the Medium image for:
/images/medium/20741_MED.jpg

But, if I try to see the image for:
/images/large/20741_LRG.jpg

I get a forbidden ... so either there isn't an image loaded to the server, or the directory:
/images/large

is not set to either 777 or 755, depending on your server ...

What permissions do you have on the directories:
/images
/images/medium

If the directory:
/images/large

matches that, do you have the image:
/images/large/20741_LRG.jpg

loaded correctly and does it have size to it?

What happens if you delete and reload the image?

Thanks for your help with this. I have checked the permisions on the large folder and it matches the medium folder. At least I know where to focus now as I can't open the large file either if I put the address in my browser so I will try to reload the images.

Ok so I have reloaded the images and I can now open them at the correct size in my browser by inputting the file path. However the larger image link on the product listing page still shows the medium image.

The Product Listing is not designed to show anything other than the small image that is set on the Product when you add/edit in the Zen Cart Admin ...

Sorry meant the product info page. when you click on a product it brings up details of the product with an image. if you click on this it is supposed to open a large image. It is this link that is not working correctly as it opens a medium image rather than the large image it should.

propster:

Sorry meant the product info page. when you click on a product it brings up details of the product with an image. if you click on this it is supposed to open a large image. It is this link that is not working correctly as it opens a medium image rather than the large image it should.
Ok I have solved this. It looks like I had used a capital L in large for the folder name and it should have been a lower case letter. It didn't matter on the local host set up but it did matter on the live server. I am a bit embarrassed by my mistake but have learnt valuable lessons along the way.

Thanks for the update that you have found the problem and for posting the solution ... :smile: