Stirling Grand Responsive Template

I am having trouble getting the initial template installation to appear like the live demo. no matter what I try, the main page slider does not appear. (amorepetjewelry.com). (The ZenCart install was the 1-button install from GoDaddy)

I have tried your template installation and configuration quite a few times now (I'm new to Zen Cart so I know most installation problems are because I didn't follow instructions properly) and tried to figure out what I'm doing wrong, but I'm stuck. Any help pointing me in the correct direction is appreciated.

These are the anomalies I have noticed thus-far in the installation/configuration process that that may or may not be related to what I have done wrong;

1. The "About Us" Page is not listed In Configuration > Define Page Status (but link appears on home page)

2. The instruction that come with the template do not mention uploading stislide1, stislide2,... (from "images/banners/" to public_html/images/banners/ , but after some unsuccessful installation attempts I did it anyway because I could not find the images anywhere else (so I think they are main page slider-related)

3. Banners named "slide1.." in instructions, but "stislide1 ..." in template package.

4. Instructions say default slider image size is 550 x 302 pixels. , but "stislide#" files are all 980x250

5. Is the video tutorial link under Step 12 of your instructions appears identical to the link under Step 11.

6. In looking over the tutorial "Add Your Images to the Main Page Slider" I am under the impression that Tools -> Define Pages Editor > define_main_page.php should have existing code related to images that I can edit (if so needed), but there is very little code there and none of it is image-related).

tomtom55:

Thank you for all of the help so far Anne. I am having an issue with the site display on a medium sized screen (10.1"). When the site is viewed from a larger monitor or mobile device it displays the way I would like it to but once I try to access it from a netbook the mega menu at the top is completely changed. Different/missing options and everything. I would Like it to look the same on all devices. If you could point me in the right direction that would be great.

Thanks,
Tom

The pure css mega menu is not mobile device friendly and would need coding changes to make it work on tablets.

Thanks,

Anne

My slider problem is solved.:smile:

I saw a comment by Anne The site is currently down for maintenance so I can not take a look (post #152 of this template support thread) that made me wonder if the slider did not show in maintenance mode. That was what was happening.

I went to Zen Cart store Admin --> Configuration --> Website Maintenance and turned maintenance mode off: Down For Maintenance ON/OFF = false (false = off)

Andrew in Marin:

My slider problem is solved.:smile:

I saw a comment by Anne The site is currently down for maintenance so I can not take a look (post #152 of this template support thread) that made me wonder if the slider did not show in maintenance mode. That was what was happening.

I went to Zen Cart store Admin --> Configuration --> Website Maintenance and turned maintenance mode off: Down For Maintenance ON/OFF = false (false = off)

I am happy that you figured it out ;)

Thanks,

Anne

is there anyway to add a Facebook link in the stirling grand header instead of the footer?

Good morning Anne,

website: https://www.valuelogs.com

I have a whole bunch of these errors in my log file.

[26-Jan-2015 23:09:50] PHP Warning: require(includes/templates/template_default/templates/tpl_modules_xsell_products.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/valuelog/public_html/cart/includes/templates/stirling_grand/templates/tpl_product_info_display.php on line 267

I did a search for where this file is called (tpl_modules_xsell_products.php) and it seems to be in:

/home/valuelog/public_html/cart/includes/templates/stirling_grand/templates/tpl_product_info_display.php

Line #266 : require($template->get_template_dir('tpl_modules_xsell_products.php', DIR_WS_TEMPLATE, $current_page_base,'templates'). '/' . 'tpl_modules_xsell_products.php');

I'm sure it's not causing actual display problems, but when I am trying to look through the log file it is full of these making it difficult to look for other errors. Cam I able to just delete line 266 and stop the errors?

Thanks in advance for your time?

charlesmclach:

is there anyway to add a Facebook link in the stirling grand header instead of the footer?

You can edit the includes/templates/override/common/tpl_header.php file.

Thanks,

Anne

margecc:

Good morning Anne,

website: https://www.valuelogs.com

I have a whole bunch of these errors in my log file.

[26-Jan-2015 23:09:50] PHP Warning: require(includes/templates/template_default/templates/tpl_modules_xsell_products.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in /home/valuelog/public_html/cart/includes/templates/stirling_grand/templates/tpl_product_info_display.php on line 267

I did a search for where this file is called (tpl_modules_xsell_products.php) and it seems to be in:

/home/valuelog/public_html/cart/includes/templates/stirling_grand/templates/tpl_product_info_display.php

Line #266 : require($template->get_template_dir('tpl_modules_xsell_products.php', DIR_WS_TEMPLATE, $current_page_base,'templates'). '/' . 'tpl_modules_xsell_products.php');

I'm sure it's not causing actual display problems, but when I am trying to look through the log file it is full of these making it difficult to look for other errors. Cam I able to just delete line 266 and stop the errors?

Thanks in advance for your time?

Yes, this error is coming from the cross sell plugin you have installed. It looks like you do not have all of the files installed.

Thanks,

Anne

picaflor-azul:

Yes, this error is coming from the cross sell plugin you have installed. It looks like you do not have all of the files installed.

Thanks,

Anne

Thanks for the reply Anne. Unless I'm really missing something, I've not installed any cross sell plugin's. Stirling Grand and Fast and Easy Checkout should be all that is installed. I have no idea why it would be looking for that. Am I able to just delete that line of code then to stop it from looking for the file or will that mess something up.

margecc:

Thanks for the reply Anne. Unless I'm really missing something, I've not installed any cross sell plugin's. Stirling Grand and Fast and Easy Checkout should be all that is installed. I have no idea why it would be looking for that. Am I able to just delete that line of code then to stop it from looking for the file or will that mess something up.

The code is not in the template package so you or someone else must have added it at some point. Yes you can delete the code from the tpl_product_info_display.php file

Thanks,

Anne

picaflor-azul:

The code is not in the template package so you or someone else must have added it at some point. Yes you can delete the code from the tpl_product_info_display.php file

Thanks,

Anne

Thanks very much Anne. Helpful as always!

Hi, How do you get the carousel to automaically scroll through the images like the banners? My install only allows manual scrolling.

corseter:

Hi, How do you get the carousel to automaically scroll through the images like the banners? My install only allows manual scrolling.

If you take a look in the template readme.html file you will find a link to the carousel authors site. If you go there you will find instructions for the different settings.

Thanks,

Anne

Hi,

Is there an option that customers can use to filter product results by low to high prices? At the moment it has the option to filter by manufacturers and alphabetically. If this is not something this template offers, could anyone recommend an add on that is compatible and works well with the stirling grand template and zen cart version 1.5.3.

Thank you :)

Dee.

newbie_girl:

Hi,

Is there an option that customers can use to filter product results by low to high prices? At the moment it has the option to filter by manufacturers and alphabetically. If this is not something this template offers, could anyone recommend an add on that is compatible and works well with the stirling grand template and zen cart version 1.5.3.

Thank you :)

Dee.

That type of filter is not native functionality. Check the plugins section. Be sure that you install any plugins on a test cart first to make sure that they do not break the responsive layout.

Thanks,

Anne

Thanks Anne,

On the 'All Products' page, there's a 'sort by' drop down box that gives the options 'products, products_desc, price low - high, price high - low etc..', is it possible to add that to the sub categories pages?

Thanks,

Dee.

I have searched through this thread, and have found no help for this one...
Installed 1.5.1 - with Stirling template. (still under development)
Looks fantastic on Chrome, isn't displaying graphically on either firefox or safari.

Is it my hosting? or where else could the problem lie?

Hello,

I'm using 1.3.9h and the template looks great and works fine but I have some issues:

In desktop mode the picture is 124x124 pixel when you click to enlarge, it should be 500x500 pixel. On a mobile Phone it works well. I can't find where that small picture size is coming from.

When I narrow the screen to 767 pixel or less the Home button disappears ? At 750 pixel or less the Home glyfen appears at the right of the navigation bar.

The productlisting looks bad on a mobile Phone: The PRICE column (the price, quantity box and button add to card) are placed outside the frame. It would be nicer if the productlisting would jump to a grid style: the PRICE block beneath the picture.

Also in the productlisting: the button add to card is to big. At a narrow screen you see only ADD if you are Lucky.

Does somebody have an idea?

Forgot to tell: I had a layout in rows. When I change to columns most of the troubles disappear but new problem shows up: why is there a big white space from width 685 pixel to bigger views?

The click to enlarge gives in Google Chrome a picture of 124x124 pixel, should be 500x500 pixel.
The click to enlarge gives in IE 10 a picture of 258x258 pixel, should be 500x500 pixel.

mumzie:

I have searched through this thread, and have found no help for this one...
Installed 1.5.1 - with Stirling template. (still under development)
Looks fantastic on Chrome, isn't displaying graphically on either firefox or safari.

Is it my hosting? or where else could the problem lie?

It is not an inherent problem with the template package. If you post a link I can take a look.

Thanks,

Anne