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Need my password

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10 Oct 2013, 10:06 PM
#1
rorianderson avatar

rorianderson

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Need my password

Here's a long story as short as I can make it. I own a small business, and paid a firm to create a website with a shopping cart for me. That firm has gone out of business, and I have no contact info for the owner. My admin login doesn't work for me on my website and I was told by the host that I need to contact zencart for my password. Help!

7 Nov 2013, 6:15 PM
#3
stewbee avatar

stewbee

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Re: Need my password

I can't seem to reset my admin password and no email is sent as requested. I've tried to delete the old user and add a new one using the instructions provided, but got an error saying that the file doesn't exist. What do I do now? I'm using Zencart v.1.5 (I think...can't tell for sure since I can't log in) Thanks for any help that you can provide!

7 Nov 2013, 6:17 PM
#4
stevesh avatar

stevesh

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Re: Need my password

You followed the phpMyAdmin instructions in the FAQ ?

7 Nov 2013, 6:23 PM
#5
bislewl avatar

bislewl

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Re: Need my password

Try using a differant browser, I have seen this happen on Chrome but work on IE.

Otherwise:

I would go into you phpMyAdmin and in your admin table put this in the password field for your username.
351683ea4e19efe34874b501fdbf9792:9b
Then login with the username and then the password would be admin

7 Nov 2013, 9:04 PM
#6
stewbee avatar

stewbee

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Re: Need my password

I'm using IE and yes, I used the phpMyAdmin instructions in the FAQ as well. I change the password in the admin file like you suggested and it worked after I created a new user. I could never get my current user name to work, I think somehow the user name I was using was cursed?? Anyway, it worked following your password change directions to the admin file...thanks so much for your help!!!