Shipping charge gone

12 Oct 2013, 5:03 PM

#1

Zen Follower

Join Date:: Aug 2005
Posts:: 101
Plugin Contributions:: 0

Shipping charge gone

I have just done a new install and find that the shipping charge is not being shown anywhere. The amount is added into the FINAL TOTAL but not shown in Paypal or even the site invoice as a separate item.

v1.5.1
No upgrade FRESH INSTALL

Uploaded by ftp

It is not customised

not my first store had many

Only a fool say's money doesn't matter. No rich man ever starved to death.

12 Oct 2013, 6:31 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Shipping charge gone

Could you check in Modules ... Order Totals ... that the Shipping ot_shipping is installed and enabled?

Linda McGrath
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12 Oct 2013, 6:49 PM

#3

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Shipping charge gone

Also, you didn't say which shipping module is providing the shipping price during checkout.

.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

12 Oct 2013, 7:10 PM

#4

mcgill

Zen Follower

Join Date:: Aug 2005
Posts:: 101
Plugin Contributions:: 0

Re: Shipping charge gone

ajeh

its easy when you know how:smile:

Dr Byte okakokay. next time

Only a fool say's money doesn't matter. No rich man ever starved to death.

12 Oct 2013, 7:29 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Shipping charge gone

McGill:

I have just done a new install
McGill:

It is not customised

Ajeh:

Could you check in Modules ... Order Totals ... that the Shipping ot_shipping is installed and enabled?

McGill:

ajeh

its easy when you know ...

I gather this means you had indeed customised your settings, and had turned off the ot_shipping module? ... because the ot_shipping module is installed and enabled in a new install.

.. which begs the question: why did you turn that off?

I'm asking because I want to know why people would decide to turn that off in the first place.
What was the logic behind turning that off? What behaviour were you trying to suppress?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

12 Oct 2013, 7:38 PM

#6

mcgill

Zen Follower

Join Date:: Aug 2005
Posts:: 101
Plugin Contributions:: 0

Re: Shipping charge gone

to be honest with you I dont remember turning it off. I cant say I definitely didn't do because I dont know but if it is on by default I must have. Thanks for the help anyway :smile:

Only a fool say's money doesn't matter. No rich man ever starved to death.