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Fedex module not showing up in Shipping Modules

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14 Oct 2013, 4:24 PM
#1
grumpkat avatar

grumpkat

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Fedex module not showing up in Shipping Modules

I am relaunching my store (artfullyblessed.com) and need to upgrade from the old Fedex modules (Ground and Express) to the new Numinex shipping module for Fedex Web Services.

After disabling the old modules and installing the new one (twice), I can't see "Fedex Web Services" in my list of shipping modules. The old ones are still listed but inactive.

I'm on v1.5.1

15 Oct 2013, 12:15 AM
#2
ajeh avatar

ajeh

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Re: Fedex module not showing up in Shipping Modules

How did you disable the "old modules"?

Do you mean you disabled the old FedEx shipping module or something else?

When you say you do not see the FedEx shipping module ... what do you see?

Do you have any debug logs in the directory:
/logs

If so, what do they read?

15 Oct 2013, 2:53 PM
#3
grumpkat avatar

grumpkat

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Re: Fedex module not showing up in Shipping Modules

Ajeh:

How did you disable the "old modules"?

Do you mean you disabled the old FedEx shipping module or something else?

When you say you do not see the FedEx shipping module ... what do you see?

Do you have any debug logs in the directory:
/logs

If so, what do they read?

I disabled "Fedex Express" and "Fedex Ground" using the "Remove" function on ADMIN > MODULES > SHIPPING. They still show up in the list of modules.

Fedex Web Services does not show up in the list of modules in SHIPPING.

There are several debug logs in the directory, although I wouldn't know what to look for. Any advice?

15 Oct 2013, 3:14 PM
#4
ajeh avatar

ajeh

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Re: Fedex module not showing up in Shipping Modules

It would probably be easiest if you look in the directory:
/logs

and refresh with your FTP program so that you are seeing the most recent errors then copy the last half dozen or so to your computer and Zip them then, add them as an attachment to your post ...

Then, go to the Tools ... Developers Tool Kit ... and in the bottom input box do a search on:
'Version Installed', 'MODULE_SHIPPING_FEDEX_WEB_SERVICES_VERSION'

and select Catalog and click SEARCH ...

What paths and text comes up on the results?

15 Oct 2013, 6:38 PM
#5
grumpkat avatar

grumpkat

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Re: Fedex module not showing up in Shipping Modules

Thanks. Log files are attached. Attachment #13181
Here's what I got from the search...

/home/artfully/public_html/shop/2mng_store/includes/modules/shipping/fedexwebservices.php

Line #576 : $db->Execute("insert into " . TABLE_CONFIGURATION . " (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) VALUES ('Version Installed',
'MODULE_SHIPPING_FEDEX_WEB_SERVICES_VERSION', '1.4.5', '', '6', '0', now())");

15 Oct 2013, 9:59 PM
#6
grumpkat avatar

grumpkat

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Re: Fedex module not showing up in Shipping Modules

Ugh...just realized this was a case of user error. I loaded the module in the wrong place. It has been relocated and is working now.

16 Oct 2013, 3:03 PM
#7
ajeh avatar

ajeh

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Re: Fedex module not showing up in Shipping Modules

Thanks for the update that this is now working for you ... :smile: