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Shopping Cart is not refreshing when adding item, removing, or changing quantity.

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2 Nov 2013, 9:50 PM
#1
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slipsforships

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Shopping Cart is not refreshing when adding item, removing, or changing quantity.

Hello All,

I have Googled my heart out and looked through these forums before posting.

When I add an item to the cart on my site, it will show it has been added. After that things get weird, if I try to delete the item, the shopping cart will not update (although in the database it shows the item has been removed).

Sometimes when I switch pages, the number of items in the cart will change.

Sometimes when I hit remove, the page will refresh and the "Item has been added to your cart" message will pop up.

The shopping cart will eventually update, but it could be 1-2 minutes later which will obviously not make the customer happy.

Can anyone help me or at least tell me where I should be looking?

I have tried

  1. replacing tpl_shopping_cart_default.php in case it was changed somehow
  2. using the default template
  3. clearing my cash
  4. testing on different computer/mobile device
3 Nov 2013, 4:15 AM
#2
slipsforships avatar

slipsforships

New Zenner

Join Date:
Nov 2013
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NJ
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Re: Shopping Cart is not refreshing when adding item, removing, or changing quantity.

IIS Output Caching was turned on at my host. This caused the site to pull the old information temporarily until the cache was cleared. I turned it off and the cart updates perfectly. I will leave the thread up for anyone who runs into the same issue.