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Must I Have Paypal at Login If It's My Only Payment Method?

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11 Nov 2013, 7:35 AM
#1
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Must I Have Paypal at Login If It's My Only Payment Method?

I just installed PayPal Express and ran some test purchases. If I use the PayPal button I go directly to Paypal and I have 3 screens to get through. I think I am through with payment at that point and then I get redirected to my store and the screen is called Step 1 of 3. What? It makes you think the payment didn't go through, or perhaps you are being charged twice.

So if I make the payment using the store checkout, I go through Steps 1 though 3, then go to PayPal for their 3 screens, but I get the sense I am moving along in the process. Then when I am redirected back to the store, I get a Thank You page.

Using the store checkout button seems a better flow to me and not confusing in the slightest. Using the PayPal button can cause a lot of confusion and annoyance. Nobody wants to know they have 3 more steps to complete when they feel like they already paid and the transaction is completed.

PayPal is the ONLY payment method I am accepting. I do have the PayPal logo under Payment Method on the 2nd screen. I do have a PayPal logo in the Footer. Must I have it at login? I know how to delete it, I just wanted the ramificatons of doing so.

14 Nov 2013, 3:46 AM
#2
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Re: Must I Have Paypal at Login If It's My Only Payment Method?

Please disregard the above post.