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Whoops! Sorry, but you are not allowed to perform the action requested.

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14 Nov 2013, 10:00 AM
#1
ralyn avatar

ralyn

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Whoops! Sorry, but you are not allowed to perform the action requested.

There are no authorize restrictions set in the admin area that I can see, customer (me as a test) is authorized, but the cart will not allow items to be added. Gives me this, > Whoops! Sorry, but you are not allowed to perform the action requested.

I've just recently installed vs 1.51

Ralyn Speerly Schraceo
Under The Rainbow
http://www.undertherainbow.us

14 Nov 2013, 10:07 AM
#2
picandnix avatar

picandnix

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Re: Whoops! Sorry, but you are not allowed to perform the action requested.

Have a read through the similar threads at bottom of this page. Can you report back even if you do find your solution there as it helps others.

14 Nov 2013, 8:06 PM
#3
ralyn avatar

ralyn

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Re: Whoops! Sorry, but you are not allowed to perform the action requested.

I did a search before I posted - didn't see those other threads before now. Will most certainly report back to help others that have run into this. I might try a re-install to see if that fixes it. I have a test site up that I'm adding any mods to first before adding them to the actual site I'm working on for my client that is just fine - so scratching my head on this.

Ralyn Speerly Schraceo
Under The Rainbow
http://www.undertherainbow.us

14 Nov 2013, 8:23 PM
#4
ralyn avatar

ralyn

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Re: Whoops! Sorry, but you are not allowed to perform the action requested.

Checked the other threads - only one them applied to 1.51 and they had a custom cart template. So, was no help. I have not done anything to the cart pages. The mods I've installed are: Add Subject-151, Add_Phone_Number_on_Contact_Us.6, email_archive_manager_1-7b_zc1.5, backup_mysql_plugin_v1-5, ckeditor-412-for-zencart, administration_external_link_mod_v1.1 & About Us page mod

None of these mods should have affected the ability to add an item to the cart.

Ralyn Speerly Schraceo
Under The Rainbow
http://www.undertherainbow.us

14 Nov 2013, 10:43 PM
#5
trees2wood avatar

trees2wood

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Re: Whoops! Sorry, but you are not allowed to perform the action requested.

I had a Whoops issue before. Turned out to be a file , for whatever reason , didnt upload correctly the first time. Wasnt caused by any mod. I think this was 1.3.9 but it should work the same for 1.5. I described how I found the fix here http://www.zen-cart.com/showthread.php?177094-Whoops!-Sorry-but-you-are-not-allowed-to-perform-the-action-requested-You-are-still. see post 7 & 10. Just a process of elimination

All of my wood is cut from recycled trees

14 Nov 2013, 11:37 PM
#6
ralyn avatar

ralyn

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Re: Whoops! Sorry, but you are not allowed to perform the action requested.

Thanks - just compared with the files that could be causing the problem. I haven't touched those files and I'm seeing them on the server. I think it will just be faster to do a re-install than to continue beating my head on this. The zen cart is new - so it's not like there is much of anything in the database that can't be re-done quickly. Will post back if this solves it to let others know.

Ralyn Speerly Schraceo
Under The Rainbow
http://www.undertherainbow.us