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Cant login to admin just it refreshes

Started by jimmie on 19 Nov 2013, 1:26 PM · Views: 3,039

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19 Nov 2013, 1:26 PM
#1
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Cant login to admin just it refreshes

last night not sure what happened. but i cant login to admin, tried adding in Admin Username but just redirects to it self. no errors. i went from 1 computer to another with out logging out . logged in to other computer. Made a shipping change and now cant login.
Any suggestions.
Catalog works fine i was also looking at the admin session didnt change anything but instead of hitting cancel i hit update

19 Nov 2013, 4:56 PM
#2
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Re: Cant login to admin just it refreshes

Sounds like you are having session issues. Did you recently upgrade? Have you tried clearing your cookies? Does your link to your admin have a session ID in it?

19 Nov 2013, 5:52 PM
#3
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Re: Cant login to admin just it refreshes

bislewl:

Sounds like you are having session issues. Did you recently upgrade? Have you tried clearing your cookies? Does your link to your admin have a session ID in it?

No upgrades
Yes cleared cookies in chrome
Yes there is a session id

19 Nov 2013, 5:55 PM
#4
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Re: Cant login to admin just it refreshes

Try removing the session id from the link when you log in and let us know.

19 Nov 2013, 6:00 PM
#5
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Re: Cant login to admin just it refreshes

On my way to funeral try later

19 Nov 2013, 8:35 PM
#6
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Re: Cant login to admin just it refreshes

ok im back no love here.
removing session id from url does nothing when i try to login

19 Nov 2013, 8:36 PM
#7
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Re: Cant login to admin just it refreshes

Which browser are you using, IE perhaps? Try a different browser, same issue?

19 Nov 2013, 8:46 PM
#8
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Re: Cant login to admin just it refreshes

same with all browsers
e Mozilla and chrome

19 Nov 2013, 10:19 PM
#9
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Re: Cant login to admin just it refreshes

jimmie:

same with all browsers
e Mozilla and chrome

Hi did you get this all sorted or still having problems.
Check your server's errorlog to determine if any errors are occurring at the time of the failure to login.

Darlene

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

19 Nov 2013, 10:47 PM
#10
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Re: Cant login to admin just it refreshes

No still having promblems not getting any error

19 Nov 2013, 10:51 PM
#11
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Re: Cant login to admin just it refreshes

jimmie:

No still having promblems not getting any error

So your saying you are not getting any errors in the logs file in zen cart directory or the server files.

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

19 Nov 2013, 10:56 PM
#12
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Re: Cant login to admin just it refreshes

I did not receive any errors

19 Nov 2013, 10:57 PM
#13
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Re: Cant login to admin just it refreshes

jimmie:

No still having promblems not getting any error

What do you mean by refreshes does it redirects you to your website front page or on admin start panel ?
What version of Zen Cart?
What version of PHP? (regardless of phpMyAdmin)
What operating system is your webserver running?
What is your storefront URL?
What are the settings for STORE_SESSIONS and SQL_CACHE_METHOD in your admin configure.php file?

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

19 Nov 2013, 11:08 PM
#14
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Re: Cant login to admin just it refreshes

jimmie:

I did not receive any errors

Try this jimmie, This is only if your running zen cart 1.5.0 and above.
If you can't log in to your Zen Cart admin account, reset your admin password.
Open your phpMyAdmin (supplied by your hosting company), select your store's database, then click the "SQL" tab and run this query:

DELETE FROM admin WHERE admin_name = 'Admin';  INSERT INTO admin (admin_name, admin_email, admin_pass, admin_profile)  VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

NOTE: If you are using a prefix for your database tables, you'll naturally need to add that prefix to the table name above.
ie. "DELETE FROM prefix_admin ... " and "INSERT INTO prefix_admin ..." ... replacing "prefix_" with your actual tablename prefix.

**You should now be able to login using the following details: ****Username: Admin
Password: admin **
Be sure to use proper case. ie. 'Admin' for username, not 'admin'.
In v1.5.0 and newer, you will be prompted to change the password right away.

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

19 Nov 2013, 11:27 PM
#15
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Re: Cant login to admin just it refreshes

I did the reset admin password same thing
i do not get a wrong password entered error
i am running 1.51
php5.5
linux ubuntu server
floorz-n-more.com =storefront
floorz-n-more.com/My_Admin = admin

19 Nov 2013, 11:27 PM
#16
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Re: Cant login to admin just it refreshes

Admin and admin is present in the database

19 Nov 2013, 11:32 PM
#17
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Re: Cant login to admin just it refreshes

i run my own server from home been running for more than a year

19 Nov 2013, 11:39 PM
#18
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Re: Cant login to admin just it refreshes

Here is My Admin Config

<?php /** * @package Configuration Settings circa 1.5.1 * @copyright Copyright 2003-2012 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0 * File Built by zc_install on 2013-03-15 10:26:19 */ /*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/ /*************** The 2 files should be kept separate and not used to overwrite each other. ***********/ /** * WE RECOMMEND THAT YOU USE SSL PROTECTION FOR YOUR ENTIRE ADMIN: * To do that, make sure you use a "https:" URL for BOTH the HTTP_SERVER and HTTPS_SERVER entries: */ define('HTTP_SERVER', 'http://www.floorz-n-more.com'); define('HTTPS_SERVER', 'https://www.floorz-n-more.com'); define('HTTP_CATALOG_SERVER', 'http://www.floorz-n-more.com'); define('HTTPS_CATALOG_SERVER', 'https://www.floorz-n-more.com'); // secure webserver for admin? Valid choices are 'true' or 'false' (including quotes). define('ENABLE_SSL_ADMIN', 'false'); // secure webserver for storefront? Valid choices are 'true' or 'false' (including quotes). define('ENABLE_SSL_CATALOG', 'false'); // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes! // * DIR_WS_* = Webserver directories (virtual/URL) // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder) $t1 = parse_url(HTTP_SERVER);$p1 = $t1['path'];$t2 = parse_url(HTTPS_SERVER);$p2 = $t2['path']; define('DIR_WS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p1) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/'); define('DIR_WS_CATALOG', '/'); define('DIR_WS_HTTPS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p2) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/'); define('DIR_WS_HTTPS_CATALOG', '/'); define('DIR_WS_IMAGES', 'images/'); define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/'); define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/'); define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/'); define('DIR_WS_INCLUDES', 'includes/'); define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/'); define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/'); define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/'); define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/'); define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/'); define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/'); // * DIR_FS_* = Filesystem directories (local/physical) define('DIR_FS_ADMIN', realpath(dirname(__FILE__) . '/../') . '/'); //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/ define('DIR_FS_CATALOG', '/var/www/clients/client1/web1/web/'); //the following path is a COMPLETE path to the /logs/ folder eg: /var/www/vhost/accountname/public_html/store/logs ... and no trailing slash define('DIR_FS_LOGS', '/var/www/clients/client1/web1/web/logs'); define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/'); define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/'); define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/'); define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/'); define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/'); define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/'); define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/'); // define our database connection define('DB_TYPE', 'mysql'); define('DB_PREFIX', ''); define('DB_CHARSET', 'utf8'); define('DB_SERVER', 'localhost'); define('DB_SERVER_USERNAME', 'XXX'); define('DB_SERVER_PASSWORD', 'XXX'); define('DB_DATABASE', 'XXX'); // The next 2 "defines" are for SQL cache support. // For SQL_CACHE_METHOD, you can select from: none, database, or file // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash define('SQL_CACHE_METHOD', 'none'); define('DIR_FS_SQL_CACHE', '/var/www/clients/client1/web1/web/cache'); // Define the webserver and path parameters // Main webserver: eg-http://www.your_domain.com - // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com // HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com // HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com /* * URLs for your site will be built via: * HTTP_SERVER plus DIR_WS_ADMIN or * HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or * HTTP_SERVER plus DIR_WS_CATALOG or * HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG * ...depending on your system configuration settings */ // EOF
20 Nov 2013, 12:20 AM
#19
ajeh avatar

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Re: Cant login to admin just it refreshes

You say in your table:
admin

that you see:

jimmie:

Admin and admin is present in the database

if so, what happens if you edit the lower case one for:
admin

the lowercase one and change the:
admin_name

from reading:
admin

to read:
admin2

then try to login as:
Admin

Linda McGrath
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20 Nov 2013, 12:56 AM
#20
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Re: Cant login to admin just it refreshes

i have 3 users in database admin
1 is Admin, i cannot really see passwords (scrambled)