Forums / Managing Customers and Orders / orders show as "Pending" or "Processing".

orders show as "Pending" or "Processing".

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24 Nov 2013, 12:15 AM
#1
karine avatar

karine

New Zenner

Join Date:
Dec 2010
Posts:
94
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0

orders show as "Pending" or "Processing".

site: superblessedinc.com/zencart
Using v1.5.0
paypal standard is installed and working.
shipping options are either Flat or freeshipper
I made a test product under "Hats" for 1 cent and went all the way through the checkout process to my paypal account and paid. I gave the test product a freeshipper setting.

I received zencart's confirmation email of my order and email confirmation from Paypal after ONE HALF HOUR! Why such a delay?

and under Admin -> Customers -> Orders, the orders are all "Pending" or "Processing". any ideas what is happening? Why aren't the orders getting logged in properly to completion? See snapshot of this order page, attached.

Thank you for your help!
karine

24 Nov 2013, 12:48 PM
#2
cvhainb avatar

cvhainb

Zen Follower

Join Date:
Sep 2008
Posts:
212
Plugin Contributions:
19

Re: orders show as "Pending" or "Processing".

  1. Email confirmation delay because your hosting.
  2. You can set up an order status with the paypal at admin - modules - payment - paypal.

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