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URGENT - Products not displaying

Started by vvomble on 24 Nov 2013, 3:49 PM · Views: 625

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24 Nov 2013, 3:49 PM
#1
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vvomble

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URGENT - Products not displaying

Hi guys and girls

For some reason the products added to my site do not show when clicked on the actual products page.

url is https://www.voguebride.co.uk

I have 2 test products on there and for some reason they are only showing as new products and in the categories but when i click the actual limousine package it's just giving me a blank page. It's got custom css, ultimate seo URL's and column layout grid installed incase any of those are affecting this thought I'd mention it.

24 Nov 2013, 4:29 PM
#2
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vvomble

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Re: URGENT - Products not displaying

can give server and admin access if needed.

24 Nov 2013, 5:00 PM
#3
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Re: URGENT - Products not displaying

vvomble:

Hi guys and girls

For some reason the products added to my site do not show when clicked on the actual products page.

url is https://www.voguebride.co.uk

I have 2 test products on there and for some reason they are only showing as new products and in the categories but when i click the actual limousine package it's just giving me a blank page. It's got custom css, ultimate seo URL's and column layout grid installed incase any of those are affecting this thought I'd mention it.

If you have a blank page or part of a blank page check your /logs folder for errors and correct them.

Thanks,

Anne

24 Nov 2013, 5:12 PM
#4
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Re: URGENT - Products not displaying

there's nothing showing in the logs other than

[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118
[30-Jul-2013 15:47:56 UTC] PHP Warning: sha1_file(/includes/configure.php): failed to open stream: No such file or directory in /customers/7/a/e/voguebride.co.uk/httpd.www/includes/functions/password_funcs.php on line 118

24 Nov 2013, 7:05 PM
#5
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Re: URGENT - Products not displaying

any other ideas guys?

25 Nov 2013, 11:52 AM
#6
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Re: URGENT - Products not displaying

I'm still having no luck

25 Nov 2013, 12:42 PM
#7
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Re: URGENT - Products not displaying

My website server is down at the minute so can't check for you, but I'm sure there is an option in configuration in your admin somewhere where you can choose how many products to display per column/row. Check this and make sure it isn't 0. If that doesn't work, I would double check that you have uploaded the files/merged the files correctly for your addons. I think the Column Layout Grid addon could possibly cause this if you haven't uploaded the files correctly.

25 Nov 2013, 7:00 PM
#8
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Re: URGENT - Products not displaying

just uninstalled and reset to before column layout grid and it's still doing it

25 Nov 2013, 7:07 PM
#9
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Re: URGENT - Products not displaying

going to re-do the template and see if the fault lies in the css or the template files

25 Nov 2013, 7:28 PM
#10
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Re: URGENT - Products not displaying

found it had a stray display:none