ZC_install folder scripts for db upgrade DON'T WORK!!! I have green light and ......

still nothing..static buttons on zc_install from license to database_upgrade pages and no one here seems to have the expertise here to tell me what's wrong or propose a solutions.. this is a joke right? My site loses business by the day since it's been down for a week! Upgrade from 1.3.9 to 1.5.1 yeah right! Database Upgrade button is static!! Understand that? Means not functioning!! Here's the system inspect page results as proof that I have done my due diligence and have a green light!!! I guess no cup of java for Zen cart as in donation!! :yuck:

Upgrade Mode Available

Previous Zen Cart® Installation Found
Database appears to be Zen Cart® v1.3.9

System Inspection Results

Webserver = Apache
HTTP Host = www.marinereefaquatics.com
Path_Translated = /home/marinere/public_html/zencartnew/zc_install/index.php(SCRIPT_FILENAME)
Real Path = /home/marinere/public_html/zencartnew
Server Free Disk Space = 1462.47 GB
PHP O/S = Linux
PHP API Mode = cgi-fcgi
PHP Max Execution Time per page = 30
Disabled PHP Functions = curl_multi_exec , dl , passthru , pcntl_exec , posix_kill , posix_mkfifo , posix_setuid , proc_close , proc_open , proc_terminate , shell_exec , system , ftp_exec , leak , posix_setpgid , posix_setsid , proc_get_status , proc_nice , show_source
MySQL Support = ON
MySQL Version = 5.5.32-cll-lve
PHP Version = 5.4.22
PHP Version = 5.4.22
PHP Sessions Support = ON
PHP Session.AutoStart = OFF
PHP session.use_trans_sid = OFF
Current SQL Cache Folder = /home/marinere/public_html/zencartnew/cache  -->Writeable
Suggested SQL Cache Folder = /home/marinere/public_html/zencartnew/cache
PHP GD Support = ON
GD Version = GD bundled (2.1.0 compatible)
PHP ZLIB Compression Support = ON
PHP OpenSSL Support = ON
PHP cURL Support = ON
CURL NON-SSL Capability = Okay
CURL SSL Capability = Okay
PHP Upload Support = ON   upload_max_filesize=64M;   post_max_size=64M
PHP Upload TMP dir =
Apache .htaccess Support = ON

View PHPINFO for your server
Other System Information (For Reference Only)
The following info does not necessarily indicate any problem or configuration issue. It is simply for the sake of displaying it in an easy-to-find location.

PHP include_path = .:/usr/lib/php:/usr/local/lib/php
PHP SMTP destination = localhost
PHP sendmail path = /usr/sbin/sendmail -t -i
PHP sendmail 'from' =
PHP open_basedir restrictions =
PHP Output Buffering (gzip) = OFF
PHP XML Support = ON
PHP Session.Save_Path = /home/marinere/public_html/zencartnew/cache  -->Writeable

File and Folder Permissions
In order for the installer to store the setup information you provide in the following pages, the configure.php files shown below need to be "writable".

includes/configure.php = Writeable
admin/includes/configure.php = Writeable

In order for many Zen Cart® administrative and day-to-day functions to work properly, You need to mark several files/folders "Writeable". The following is a list of folders which need to be "read-write", along with recommended CHMOD settings. Please correct these settings before continuing installation. Refresh this page in your browser to re-check settings.

Some hosts may not allow you to set CHMOD 777, but only 666. Start with the higher setting first, and switch to lower values if required.

cache = OK
images = OK
includes/languages/english/html_includes = OK
logs = OK
media = OK
pub = OK
admin/backups = OK
admin/images/graphs = OK

johnnycascio:

still nothing..static buttons on zc_install from license to database_upgrade pages and no one here seems to have the expertise here to tell me what's wrong or propose a solutions.. this is a joke right? My site loses business by the day since it's been down for a week! Upgrade from 1.3.9 to 1.5.1 yeah right! Database Upgrade button is static!! Understand that? Means not functioning!! Here's the system inspect page results as proof that I have done my due diligence and have a green light!!! I guess no cup of java for Zen cart as in donation!! :yuck:

Upgrade Mode Available

Previous Zen Cart® Installation Found
Database appears to be Zen Cart® v1.3.9

System Inspection Results

Webserver = Apache
HTTP Host = https://www.marinereefaquatics.com
Path_Translated = /home/marinere/public_html/zencartnew/zc_install/index.php(SCRIPT_FILENAME)
Real Path = /home/marinere/public_html/zencartnew
Server Free Disk Space = 1462.47 GB
PHP O/S = Linux
PHP API Mode = cgi-fcgi
PHP Max Execution Time per page = 30
Disabled PHP Functions = curl_multi_exec , dl , passthru , pcntl_exec , posix_kill , posix_mkfifo , posix_setuid , proc_close , proc_open , proc_terminate , shell_exec , system , ftp_exec , leak , posix_setpgid , posix_setsid , proc_get_status , proc_nice , show_source
MySQL Support = ON
MySQL Version = 5.5.32-cll-lve
PHP Version = 5.4.22
PHP Version = 5.4.22
PHP Sessions Support = ON
PHP Session.AutoStart = OFF
PHP session.use_trans_sid = OFF
Current SQL Cache Folder = /home/marinere/public_html/zencartnew/cache -->Writeable
Suggested SQL Cache Folder = /home/marinere/public_html/zencartnew/cache
PHP GD Support = ON
GD Version = GD bundled (2.1.0 compatible)
PHP ZLIB Compression Support = ON
PHP OpenSSL Support = ON
PHP cURL Support = ON
CURL NON-SSL Capability = Okay
CURL SSL Capability = Okay
PHP Upload Support = ON upload_max_filesize=64M; post_max_size=64M
PHP Upload TMP dir =
Apache .htaccess Support = ON

View PHPINFO for your server
Other System Information (For Reference Only)
The following info does not necessarily indicate any problem or configuration issue. It is simply for the sake of displaying it in an easy-to-find location.

PHP include_path = .:/usr/lib/php:/usr/local/lib/php
PHP SMTP destination = localhost
PHP sendmail path = /usr/sbin/sendmail -t -i
PHP sendmail 'from' =
PHP open_basedir restrictions =
PHP Output Buffering (gzip) = OFF
PHP XML Support = ON
PHP Session.Save_Path = /home/marinere/public_html/zencartnew/cache -->Writeable

File and Folder Permissions
In order for the installer to store the setup information you provide in the following pages, the configure.php files shown below need to be "writable".

includes/configure.php = Writeable
admin/includes/configure.php = Writeable

In order for many Zen Cart® administrative and day-to-day functions to work properly, You need to mark several files/folders "Writeable". The following is a list of folders which need to be "read-write", along with recommended CHMOD settings. Please correct these settings before continuing installation. Refresh this page in your browser to re-check settings.

Some hosts may not allow you to set CHMOD 777, but only 666. Start with the higher setting first, and switch to lower values if required.

cache = OK
images = OK
includes/languages/english/html_includes = OK
logs = OK
media = OK
pub = OK
admin/backups = OK
admin/images/graphs = OK

So one thing that comes to mind is that your PHP version is 5.4... Supposedly ZC Version 1.5.2 is being evaluated for distribution to work with PHP 5.4 (because supposedly 1.5.1 and below may not/will not work with PHP 5.4)... So, this may be why (and I have no test ground to confirm) the installation is not offering the ability to move forward. Are you able to downgrade your version of PHP to 5.3 or 5.2? The other alternative may be to implement the "unreleased" version of 1.5.2 or if it was not the problem with PHP 5.4 that required you to upgrade to instead return to your backup of your site at version 1.3.9h?

Other far fetched things that come to mind are, is java up-to-date on your computer (not sure that "required" but wouldn't hurt), have you tried with different browsers? The default installation package as made available from zen-cart com I would think is relatively robust enough to handle almost any standard browser. I think however, that it is the PHP version that has caused your trouble...

mc12345678:

So one thing that comes to mind is that your PHP version is 5.4... Supposedly ZC Version 1.5.2 is being evaluated for distribution to work with PHP 5.4 (because supposedly 1.5.1 and below may not/will not work with PHP 5.4)... So, this may be why (and I have no test ground to confirm) the installation is not offering the ability to move forward. Are you able to downgrade your version of PHP to 5.3 or 5.2? The other alternative may be to implement the "unreleased" version of 1.5.2 or if it was not the problem with PHP 5.4 that required you to upgrade to instead return to your backup of your site at version 1.3.9h?

Tend to disagree: ZC 1.5.1 works with PHP 5.4, one of my clients even runs a heavily modified 1.3.9h live site on PHP 5.4 - without a single glitch.

@johnnycascio

download a fresh version of the zc 1.5.1 install files and start from scratch - the ZC installer has never failed me in more than 6 years of running this software.

frank18:

Tend to disagree: ZC 1.5.1 works with PHP 5.4, one of my clients even runs a heavily modified 1.3.9h live site on PHP 5.4 - without a single glitch.

@johnnycascio

download a fresh version of the zc 1.5.1 install files and start from scratch - the ZC installer has never failed me in more than 6 years of running this software.

I can live with being wrong about that. I had seen elsewhere someone suggest a path where an individual had both php 5.2 and 5.4 available and it was suggested that because of the problems they were having when 5.4 was enabled, that they load a fresh copy do the update and then with 5.4 enabled take a look. Led me to think that they were to do all of that with 5.2 in place.

Also and yes I think that a fresh copy of the package should be downloaded, the OP has stated in another thread that they have done this already. Of course I don't know if anyone has suggested uploading the files again. (Some may not have transferred fully) also. Haven't talked about what program has been used to transfer the files, etc... This post was the first time that php version was discussed, so I hooked onto it as a possibility. I was wrong. Please forgive me.

My site loses business by the day since it's been down for a week! Upgrade from 1.3.9 to 1.5.1 yeah right! This is a stark example of why it is never recommended to try upgrades or modifications on a live site. If you had followed the advice given many places here, you would have done this on a copy of your site, with the live site humming along as usual while you took care of the upgrade at leisure in the background.

Your best bet if you can do it is to revert to the latest backup of files and database (you did take a backup before you started the upgrade, right?) so your store can get running again, and then work out the issues you are having.

gjh42:

This is a stark example of why it is never recommended to try upgrades or modifications on a live site. If you had followed the advice given many places here, you would have done this on a copy of your site, with the live site humming along as usual while you took care of the upgrade at leisure in the background.

Your best bet if you can do it is to revert to the latest backup of files and database (you did take a backup before you started the upgrade, right?) so your store can get running again, and then work out the issues you are having.

This isn't on a live site ...I have a new install in another folder I installed directly form my cPanel on the server. Besides my 1.3.9 was so corrupted over the last 3 years, it didn't really matter as many functions were going down the toilet. I have a degree in computers and know a thing or two about programming tyvm.

frank18:

Tend to disagree: ZC 1.5.1 works with PHP 5.4, one of my clients even runs a heavily modified 1.3.9h live site on PHP 5.4 - without a single glitch.

@johnnycascio

download a fresh version of the zc 1.5.1 install files and start from scratch - the ZC installer has never failed me in more than 6 years of running this software.
I did, thank you. I hired an expert software engineer to correct the add to cart button not functioning in addition to the database upgrade since no one here could help resolve the issue...so the donation went to her.
Peace.

johnnycascio:

This isn't on a live site ...I have a new install in another folder I installed directly form my cPanel on the server. Besides my 1.3.9 was so corrupted over the last 3 years, it didn't really matter as many functions were going down the toilet. I have a degree in computers and know a thing or two about programming tyvm.

If it was so corrupted, how can we possibly help you with your issue? Sounds like a combination of problems which you experienced...

johnnycascio:

I did, thank you. I hired an expert software engineer to correct the add to cart button not functioning in addition to the database upgrade since no one here could help resolve the issue...so the donation went to her.
Peace.

Good to hear that you have this issue resolved.

Peace from my end :smile: