Proble accessing the website after Restore

11 Jan 2014, 9:35 PM

#1

New Zenner

Join Date:: Jan 2014
Location:: germany
Posts:: 6
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Proble accessing the website after Restore

Hi ,

I am no specialist , but had to restore 2 files from the Shop Website backup saved on my PC.
After this I had to restore the whole /html directory , still does not work ( white pages are displayed )
Have no idea what is the problem .
Would appreciate if somebody guides .
thanks

11 Jan 2014, 9:37 PM

#2

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Proble accessing the website after Restore

What version of Zencart ?

11 Jan 2014, 9:41 PM

#3

yhijaz

New Zenner

Join Date:: Jan 2014
Location:: germany
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Re: Proble accessing the website after Restore

Thanks for answering !
It is a very old version from 2009 :-(
Could it be the format of the files which were transfered from my PC ?
Or must I do something on the PHP database ?

11 Jan 2014, 9:43 PM

#4

yhijaz

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Re: Proble accessing the website after Restore

1.3.8 version

11 Jan 2014, 10:07 PM

#5

yhijaz

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Re: Proble accessing the website after Restore

could it be directory/file permissions ?

11 Jan 2014, 10:30 PM

#6

stevesh

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Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
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Re: Proble accessing the website after Restore

Blamk page errors should create error log files, but in that old Zencart version, you'll need to install this to access them:

http://www.zen-cart.com/downloads.php?do=file&id=606

An explanation of what files you had to replace and why would help, too.

11 Jan 2014, 10:43 PM

#7

yhijaz

New Zenner

Join Date:: Jan 2014
Location:: germany
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Re: Proble accessing the website after Restore

Hi Stevesh ,

it was a permission issue .
I replaced the FTP sw i had on my PC to FileZilla . and restarted the transfer of the whole shop files . now th eShop is functioning .
But I have a BIGBIGBIG problem : The shop ( including orders , customers , items ) are on the state of 2009 .
How Would I Sync with the PHP database ? or this is not possible .

cheers