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PHP Fatal Error in log.. not sure how to proceed

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14 Jan 2014, 6:23 PM
#1
theresab avatar

theresab

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PHP Fatal Error in log.. not sure how to proceed

Here's the whole story - I don't know what's related.

http://griffindyeworks.com/store, running 1.5.1 for months without a problem.

Two days ago, my ISP upgraded us from PHP 5.2 to PHP 5.3.

Yesterday, the site was running slowly (catalog AND admin).

This morning, it was fine. An hour later, it was down completely (loading blank page for catalog), but I could access the admin without a problem.

I submitted a support ticket to my ISP, as the previous time this happened it was because of a hung Apache process on the shared server.

I cleared my /logs/ folder, as I hadn't done that in a while and maybe that's why it was slow?

I reload the website and admin again, with the same results. In the /logs/ folder, seven identical files are created:
[QUOTE[14-Jan-2014 10:01:26 America/Los_Angeles] PHP Fatal error: Multiple access type modifiers are not allowed in /home/theresab/griffindyeworks.com/store/includes/classes/ssu/cores/parser.php on line 10
[/QUOTE]

..and now I don't know how to proceed. Any ideas? Is this error causing the catalog non-loadingness? Any help is much appreciated.

15 Jan 2014, 8:19 AM
#2
frank18 avatar

frank18

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Re: PHP Fatal Error in log.. not sure how to proceed

Getting a blank page when loading your link - please post your recent log files

theresab:

.......
I reload the website and admin again, with the same results. In the /logs/ folder, seven identical files are created:
[14-Jan-2014 10:01:26 America/Los_Angeles] PHP Fatal error: Multiple access type modifiers are not allowed in /home/theresab/griffindyeworks.com/store/includes/classes/ssu/cores/parser.php on line 10

..and now I don't know how to proceed. Any ideas? Is this error causing the catalog non-loadingness? Any help is much appreciated.

/includes/classes/ssu/cores/parser.php is not part of a standard ZC installation. What plugins / mods have been added recently?

15 Jan 2014, 9:26 AM
#3
gilby avatar

gilby

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Re: PHP Fatal Error in log.. not sure how to proceed

frank18:

Getting a blank page when loading your link - please post your recent log files

/includes/classes/ssu/cores/parser.php is not part of a standard ZC installation. What plugins / mods have been added recently?Google say this is part of "Simple SEO URL"
So remove/uninstall this (best choice)
or update it to the latest which might fix it, check the support thread.

15 Jan 2014, 10:02 AM
#4
frank18 avatar

frank18

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Re: PHP Fatal Error in log.. not sure how to proceed

gilby:

Google say this is part of "Simple SEO URL"
So remove/uninstall this (best choice)
or update it to the latest which might fix it, check the support thread.

yep, fully agree gilby!

BTW: keep hydrated tomorrow - 44C in store for Melbourne

16 Jan 2014, 12:07 AM
#5
theresab avatar

theresab

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Re: PHP Fatal Error in log.. not sure how to proceed

Thanks guys! I don't know how I missed that the /ssu/ folder was a module! I uninstalled it and we're all good again.

16 Jan 2014, 7:26 AM
#6
frank18 avatar

frank18

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Re: PHP Fatal Error in log.. not sure how to proceed

theresab:

Thanks guys! I don't know how I missed that the /ssu/ folder was a module! I uninstalled it and we're all good again.

Thanks for letting us know that this is working for you now.