New Zenner
- Join Date:
- Jan 2014
- Location:
- Canada
- Posts:
- 5
- Plugin Contributions:
- 0
Help please! Admin login password reset email not sent, I'm locked out!
I'm really hoping someone can help me avoid a complete reinstall ...
For reasons that aren't important now, I requested a password reset on my admin account. The problem was, I never received the email with the new password. I suspect there may be some problem with outgoing email. Either way, I'm now in the odd pickle where the password has been reset but I have no way of knowing what it is.
I tried looking in the /cache directory for any error logs but nothing in there has been updated recently. Not sure where else to look. Any suggestions?
I figure if I can troubleshoot the outbound email issue and fix that, then I can just reset the password again and I'll be gold. But I'm open to any avenue at this point.