Cross Sell Advanced [Support Thread]

I installed the cross sell advanced on a 1.5.1 cart. I see that the cross sell advanced requires model numbers in order to use it. The problem is this shop is not using model numbers and there isn't a setting in the configuration to switch to using product ID's instead. Is there a way around this?

thanks

buildingblocks:

I installed the cross sell advanced on a 1.5.1 cart. I see that the cross sell advanced requires model numbers in order to use it. The problem is this shop is not using model numbers and there isn't a setting in the configuration to switch to using product ID's instead. Is there a way around this?

thanks

Use Catalog > Cross-Sell (X-Sell) Admin to set up your cross sell products..

well yes, thanks. I was just hoping there might be a simple code change to be able to use cross sell admin advanced with product ID's. I recall one of the previous versions of cross sell had that option.

buildingblocks:

well yes, thanks. I was just hoping there might be a simple code change to be able to use cross sell admin advanced with product ID's. I recall one of the previous versions of cross sell had that option.

Not this particular version of Cross Sell..

ok, thanks for responding.

Thank you for this mod, just downloaded the latest and installed on 1.5.1 ZC. Everything looks fine in admin, I was able to add a product as a trial, but now my product display got messed up. The zooming function is gone and I do not see the cross sell product. I switched to classic template just to see how is it there. The main product displays fine, but I do not see the cross sell product appear there either. I replaced the tpl_product_info_display.php back to the original one to see if my product will display the normal way again. It does. This is a freshly installed ZC with a custom template. This is the first time I installed the Cross Sell Advanced Combo.
Any ideas or thoughts, please?
Thank you,
Peter

I must be missing something. I'm installing fresh into 1.5.3. Running the classic template

Within admin I can see and configure Advanced Cross-sell. Have an item that has 5 items listed in "Current Cross-Sells". Tried recopying the template directory patches but still no items display

Catch is when I refresh the page of the item, it doesn't show anything. If I enable "also purchased" I see those items below. Turned off also purchase and refreshed, those items go away with a refresh.

So wondering did I miss part of the install, or is there a place to enable or set the display position for cross sell?

Thanks in advance

loveofthehorse:

I must be missing something. I'm installing fresh into 1.5.3. Running the classic template

Within admin I can see and configure Advanced Cross-sell. Have an item that has 5 items listed in "Current Cross-Sells". Tried recopying the template directory patches but still no items display

Catch is when I refresh the page of the item, it doesn't show anything. If I enable "also purchased" I see those items below. Turned off also purchase and refreshed, those items go away with a refresh.

So wondering did I miss part of the install, or is there a place to enable or set the display position for cross sell?

Thanks in advance

Since you didn't post a link so I can SEE things.. my GUESS is that you need to re-examine your template file merges.. Sounds like you have the cross sell module code INSIDE the if statement for "also purchased" items.. (Which is why it only appears when "also purchased" is on..

Now that said until and UNLESS you post a link I will not GUESS anymore on the solution..

petergy:

Thank you for this mod, just downloaded the latest and installed on 1.5.1 ZC. Everything looks fine in admin, I was able to add a product as a trial, but now my product display got messed up. The zooming function is gone and I do not see the cross sell product. I switched to classic template just to see how is it there. The main product displays fine, but I do not see the cross sell product appear there either. I replaced the tpl_product_info_display.php back to the original one to see if my product will display the normal way again. It does. This is a freshly installed ZC with a custom template. This is the first time I installed the Cross Sell Advanced Combo.
Any ideas or thoughts, please?
Thank you,
Peter

Yep.. sounds like you need to re-merge your template files with the ones in this module..

Hi, I have this mod installed and it has been working well but I now have a small problem...

I had the same 6 items on all my products as 'cross sell' items, however one of these is now discontinued so only 5 images are showing up. I would like to add another similar product but is there a way to do this in one go rather than have to add it on to each product individually? There are almost 200 products I need to add this new cross sell on so it would take hours doing one at a time.

Hello, I see in the previous posts that there were some possible issues that were found but I don't see a recent version submitted. Is the Cross Sell Advanced good to go for v1.5.3?

Thank you for taking the time to work on this mod.

Hi,

I cannot login my admin after installing the module. It is saying WARNING: An Error occurred, please refresh the page and try again.

I have used a older version which didnt work after the Zen Cart 1.5.3 update.

pascal020:

Hi,

I cannot login my admin after installing the module. It is saying WARNING: An Error occurred, please refresh the page and try again.

I have used a older version which didnt work after the Zen Cart 1.5.3 update.
Can you post the contents of your debug logs (use [ code] tags via the # button on the forum when posting)?

Hi,

I used the Strict_error tool and got:
1062 Duplicate entry 'MIN_DISPLAY_XSELL' for key 'unq_config_key_zen'

Deleted the table and now it is working

Thanks

Cant login to my **admin **after uploading the files (yes I followed instructions and renamed admin folder correctly and renamed the your template folders correctly, etc, etc. Below is the error log file. I have omitted my domain from the path.

white screen of death...

WARNING: An Error occurred, please refresh the page and try again.

error log...

1062:Duplicate entry 'MIN_DISPLAY_XSELL' for key 2 :: INSERT INTO configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES (NULL, 'Display Cross-Sell Products Minimum', 'MIN_DISPLAY_XSELL', '1', 'This is the minimum number of configured Cross-Sell products required in order to cause the Cross Sell information to be displayed.<br />Default: 1', '76', 20, NULL, now(), NULL, NULL) in /var/www/vhosts/1/124646/webspace/httpdocs/myprivatedomain/includes/classes/db/mysql/query_factory.php on line 120

that smiley in the error log is from the forum...

the correct syntax is

1062 : Duplicate

with no spaces

i should note i am using ZC 1.51

1062:Duplicate entry 'MIN_DISPLAY_XSELL' for key 2 :: INSERT INTO configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES (NULL, 'Display Cross-Sell Products Minimum', 'MIN_DISPLAY_XSELL', '1', 'This is the minimum number of configured Cross-Sell products required in order to cause the Cross Sell information to be displayed.<br />Default: 1', '85', 20, NULL, now(), NULL, NULL) in /var/www/vhosts/1/124646/webspace/httpdocs/myprivatedomain/includes/classes/db/mysql/query_factory.php on line 120

Ok, i figured it out, nevermind any of my posts. Here was the problem.

So, I backed up my site and moved it to another host.

What happened was my site has the old "Cross Sell Plus Advanced Sell Combo" here http://www.zen-cart.com/downloads.php?do=file&id=1364

I forgot I was using that version and tried to load the new version called "Cross Sell Advanced" here http://www.zen-cart.com/downloads.php?do=file&id=400

DONT DO THAT!

SavaTom, I have run into the same problem you had. I am getting the error message - 1062:Duplicate entry 'MIN_DISPLAY_XSELL' for key 2 :: etc...

Were you able to get the new version working? What did you have to do?

I really don't want to keep the old version since it is now basically obsolete.

Thanks for any help you can give me.