Forums / Built-in Shipping and Payment Modules / Anyone else having problems with the new USPS module?

Anyone else having problems with the new USPS module?

Started by mumzie on 10 Feb 2014, 7:53 PM · Views: 2,459

Results 21 to 39 of 39
12 Feb 2014, 2:51 PM
#22
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

Can you check if you look in the /cache if you have any shipping debug logs?

If so, can you download them and Zip them with WinZip and attach them to your post?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Feb 2014, 2:57 PM
#23
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

Could you try doing a few quotes today and now zip those?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Feb 2014, 3:00 PM
#24
svetlae avatar

svetlae

New Zenner

Join Date:
Dec 2009
Posts:
51
Plugin Contributions:
0

Re: Anyone else having problems with the new USPS module?

Feb 12 2014 9:24:48 -- CommErr (should be 0): 56 - Received HTTP code 501 from proxy after CONNECT

12 Feb 2014, 3:34 PM
#26
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

Put in a ticket with your hosting provider and tell them that you are receiving that error when trying to communicate with USPS and see if they have any ideas about this error that you are receiving.

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Feb 2014, 3:37 PM
#27
svetlae avatar

svetlae

New Zenner

Join Date:
Dec 2009
Posts:
51
Plugin Contributions:
0

Re: Anyone else having problems with the new USPS module?

well, we are actually the hosting company for this client...My tech guys have no idea....USPS has no idea....Thats why we are reaching out to you guys, since you are the 3rd party software the client is using?
We really need to resolve this...What do you see from the logs???Please help.Thanks

12 Feb 2014, 4:02 PM
#28
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

Reading your logs, I see the same error you do in your logs and that is not telling me anything other than it appears to be getting that error code ...

Out of curiosity, if you switch to the Test Server, do you get the same error?

If you switch back to the USPS Version: 2013-07-28 J5, and do the REMOVE, INSTALL and reconfigure, do you get the same error on both the Production and Test server?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Feb 2014, 4:20 PM
#29
svetlae avatar

svetlae

New Zenner

Join Date:
Dec 2009
Posts:
51
Plugin Contributions:
0

Re: Anyone else having problems with the new USPS module?

Another thing thats happening is........the cart sets all products weight to 15lb???

and the cart total (even if i order soemthing for $5) defaluts to $330

12 Feb 2014, 4:27 PM
#30
svetlae avatar

svetlae

New Zenner

Join Date:
Dec 2009
Posts:
51
Plugin Contributions:
0

Re: Anyone else having problems with the new USPS module?

When we switch to test mode the USPS module generates 2 rates Priority and Express, BUT based on a 15lb product.....for some reason the cart has just started defaulting all products to 15lb....

and no matter what i order, the total of the cart is $330.99!!!!
And the cart is no longer generating logs?
Soemthing is going really wrong here...Any way we can chat?

12 Feb 2014, 4:31 PM
#31
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

Oddly, I just retried your Webtools ID on my site and now it looks like USPS is not accepting it as if it needs to be activated for the Production Server ...

It does work on the Test Server ...

You may wish to call USPS and have them activate your account again for the Production Server ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Feb 2014, 4:41 PM
#32
svetlae avatar

svetlae

New Zenner

Join Date:
Dec 2009
Posts:
51
Plugin Contributions:
0

Re: Anyone else having problems with the new USPS module?

i will call them again, because it is supposed to be in production mode....

Any idea why the cart defaults all to a 15LB weight????

and the total price is always $330.99?

and no logs are kept anymore?

12 Feb 2014, 4:42 PM
#33
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

What product is in the cart? I am not seeing this happen ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Feb 2014, 4:51 PM
#35
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

I add quantity 1 to my cart and see:

United Parcel Service (1 x 0.30lbs) $12.45

I add quantity 10 to my cart and see:

United Parcel Service (1 x 3.00lbs) $13.99
Ground

NOTE: your Maximum Weight in the Configuration ... Shipping/Packaging ... is set to 120 ... USPS and UPS I do not believe either will go that high ...

NOTE: the default is 50

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Feb 2014, 5:02 PM
#36
svetlae avatar

svetlae

New Zenner

Join Date:
Dec 2009
Posts:
51
Plugin Contributions:
0

Re: Anyone else having problems with the new USPS module?

thank you...i think the stupid USPS have put her user in test for some reason.....

thanks for the help!
back to the phone with USPS to get to the bottom of this-causing us so many problems for nothing!

12 Feb 2014, 5:13 PM
#37
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

Eeeekks!! :eek:
I see USPS quotes on your site:

United States Postal Service $10.76
Priority Mail™
$29.92
Priority Mail Express™

I think this is a good sign ... :cool:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Feb 2014, 5:23 PM
#38
svetlae avatar

svetlae

New Zenner

Join Date:
Dec 2009
Posts:
51
Plugin Contributions:
0

Re: Anyone else having problems with the new USPS module?

yes, cant believe that....on top of everything...i was originally using IE and it was not showing a product in my cart....Guess what???-The product was for $330.99!!!!!...after i switched to Chrome and activated the id...all is at 100%...Crazy!

12 Feb 2014, 5:32 PM
#39
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Anyone else having problems with the new USPS module?

Weird things ... to say the least ...

Remember the Zen Cart Team when you are rich and famous! :cool:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!