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Lokking to get live chat plugin for online store

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28 Feb 2014, 4:38 AM
#1
smithkaven1983 avatar

smithkaven1983

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Lokking to get live chat plugin for online store

I have created an online store on Zencart and for that I am looking for live chat plugin which help me to provide online customer support to my visitor and client.

28 Feb 2014, 9:51 AM
#2
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Re: Lokking to get live chat plugin for online store

smithkaven1983:

I have created an online store on Zencart and for that I am looking for live chat plugin which help me to provide online customer support to my visitor and client.

This is **one option **

If you check the 'Plugins' area of this site and search for 'chat' you should find something suitable.

28 Feb 2014, 10:23 AM
#3
design75 avatar

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Re: Lokking to get live chat plugin for online store

Mibew Messenger is completely free, and easy to integrate

7 Mar 2014, 8:12 AM
#4
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live2support

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Re: Lokking to get live chat plugin for online store

You can upgrade your Zencart store by adding Live2support live chat. they are providing easy way to integrate live chat with Zencart and with lots of features.
by including live chat you can help your visitors with online chat.

7 Mar 2014, 9:45 AM
#5
design75 avatar

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Re: Lokking to get live chat plugin for online store

live2support:

You can upgrade your Zencart store by adding Live2support live chat. they are providing easy way to integrate live chat with Zencart and with lots of features.
by including live chat you can help your visitors with online chat.

Remember, this is a paid for service if you want to use it

22 Apr 2014, 4:48 PM
#6
earmsby avatar

earmsby

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Re: Lokking to get live chat plugin for online store

I'm looking for a chat plugin as well. The Olark Widget appears to also come with a price tag. The description in the Zen-Cart Plugins page says this:


With all of these features
and a low monthly price, Olark is our number one pick when it comes to adding live chat to ecommerce websites.

I've searched this for a while now and most of the chat plugins don't show that they are compatible with ZenCart V. 1.5.1 or they involve a paid service. Is there such a thing as a truly free way to do live chat for customer assistance?

I searched for the "mibew" solution mentioned above but I didn't find anything for this.

22 Apr 2014, 5:14 PM
#7
earmsby avatar

earmsby

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Re: Lokking to get live chat plugin for online store

Updated: I did find MIBEW on the web at large. I'm curious how this was integrated into Zen Cart? I'm going to download the package and play with it a little. Will report back if I use it.

22 Apr 2014, 5:18 PM
#8
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Re: Lokking to get live chat plugin for online store

You can install mibew in a seperate folder, on your server. Next you can generate a piece of code which you can coy and paste to a place you like in your shop

23 Apr 2014, 9:47 PM
#9
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Re: Lokking to get live chat plugin for online store

Hey ,

I recommend you , Watcheezy a very powerful plugin , with very extraordinary features .
http://www.zen-cart.com/downloads.php?do=file&id=1845

9 May 2014, 4:19 PM
#10
earmsby avatar

earmsby

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Re: Lokking to get live chat plugin for online store

Design75,

I took your advice and looked into MIBEW. After quite a bit of trial and error I was able to install it and get it up and running. Pretty nifty little system. Now, I want to put the button on my shop somewhere. Do you recommend doing with an EZ page and sidebox? I definitely want it in a side box, I think. I've been doing a lot of WordPress work lately, and I'm mixing up my sideboxes and widgets! :P

9 May 2014, 4:41 PM
#11
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Re: Lokking to get live chat plugin for online store

Hmm... well I tried adding the button code to and EZ page and then adding that as a sidebox. It didn't work as I expected and instead the box appeared as a list titled "Important Links" and then the name of my EZ Page under that. If I clicked on that, then the browser attempted to load the button but couldn't. I'm guessing it's because the mibew directory is not a sub directory of the zencart directory.

I'll have to see if I need to move the mibew directory inside the store directory or whether I can point the html to the root to look for the mibew stuff.

I'm sure I've done this with ZenCart before and just don't remember how, but can you have a sidebox which just has same html in it rather than a list of pages?