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Zone Rate Calculates wrong for Multiple Qty?

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7 Mar 2014, 5:13 PM
#1
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gabstero

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Zone Rate Calculates wrong for Multiple Qty?

Hi Gang!

So I managed to have Zone Tables working fine for single items. But when I update the qty to 2 or 3 pcs, all of a sudden the total weight is thrown off. Is there another setting I am missing?

Here's an example: http://69.195.124.109/~ceriaton/gabkits/index.php?main_page=product_info&products_id=180

The item is 25 kg. If you add one pcs to cart and estimate shipping for MEXICO, it calculates the right rate. But when you add 3, instead of having a total of 25kg, you get "Zone Rates UPS (Shipping to MX (2 x 41.25kg))" even if the total items and total weight shows correctly in the shipping estimator.

thanks!

g

7 Mar 2014, 5:28 PM
#2
ajeh avatar

ajeh

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Re: Zone Rate Calculates wrong for Multiple Qty?

Check the Maximum Weight and Tare Rates in the Configuration ... Shipping/Packaging ...

As you are using kg the Maximum of 50 is based on 50lbs and the Tare Rates are adding weight to the order if not set to 0:0 ...

If you go to Modules ... Shipping ... and click once on the Zone Rate zones, what are your settings in the right hand panel?

7 Mar 2014, 8:49 PM
#3
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gabstero

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Re: Zone Rate Calculates wrong for Multiple Qty?

Aaa - bingo! Thank Ajeh!

I had to set the Maximum Weight to 100kg, and now the reading is correct. Thanks much!!

g

7 Mar 2014, 10:22 PM
#4
ajeh avatar

ajeh

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Re: Zone Rate Calculates wrong for Multiple Qty?

Thanks for the update that this is now working for you ...