Forums / General Questions / after move server why clients can't pay by paypal ?

after move server why clients can't pay by paypal ?

Started by dmagic on 26 Mar 2014, 8:37 PM · Views: 1,122

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26 Mar 2014, 8:37 PM
#1
dmagic avatar

dmagic

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after move server why clients can't pay by paypal ?

have log error

2014-03-26 02:45:56
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers: 
Array
(
    [0] => Content-Type: text/namevalue
    [1] => X-VPS-Timeout: 45
    [2] => X-VPS-VIT-Client-Type: PHP/cURL
    [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(tm) - PayPal/NVP
    [4] => X-VPS-VIT-Integration-Version: 1.3.9h
)


Request Parameters: {GetExpressCheckoutDetails} 
Array
(
    [TOKEN] => EC-0AG98140PK404445U
    [REQBILLINGADDRESS] => 1
    [METHOD] => GetExpressCheckoutDetails
    [USER] => pingjinmagic_api1.gmail.com
    [PWD] => ****************
    [VERSION] => 60.0
    [SIGNATURE] => ****************************************************Fd3D
)


Response: 
Array
(
    [TOKEN] => EC-0AG98140PK404445U
    [PHONENUM] => 6973480525
    [CHECKOUTSTATUS] => PaymentActionNotInitiated
    [TIMESTAMP] => 2014-03-26T11:46:11Z
    [CORRELATIONID] => b87bc292e0137
    [ACK] => Success
    [VERSION] => 60.0
    [BUILD] => 10030158
    [EMAIL] => [email protected]
    [PAYERID] => P43ATKLT48DF6
    [PAYERSTATUS] => verified
    [FIRSTNAME] => KONSTANTINOS
    [LASTNAME] => ASKITIS
    [COUNTRYCODE] => GR
    [SHIPTONAME] => KONSTANTINOS ASKITIS
    [SHIPTOSTREET] => G.KAPETA 57
    [SHIPTOCITY] => GREECE
    [SHIPTOSTATE] => KILKIS
    [SHIPTOZIP] => 61100
    [SHIPTOCOUNTRYCODE] => GR
    [SHIPTOPHONENUM] => 6973480525
    [SHIPTOCOUNTRYNAME] => Greece
    [ADDRESSSTATUS] => Unconfirmed
    [CURRENCYCODE] => EUR
    [AMT] => 176.81
    [SHIPPINGAMT] => 0.00
    [HANDLINGAMT] => 0.00
    [TAXAMT] => 0.00
    [INSURANCEAMT] => 0.00
    [SHIPDISCAMT] => 0.00
    [CURL_ERRORS] => 
)


GetExpressCheckoutDetails, Elapsed: 1057ms -- Success

 
26 Mar 2014, 9:47 PM
#2
mc12345678 avatar

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Re: after move server why clients can't pay by paypal ?

In move did address actually change or just everything on a different server? (Ie, was there anything in paypla that needed to be changed as part of the move such as return aaddress?)

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26 Mar 2014, 10:00 PM
#3
dmagic avatar

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Re: after move server why clients can't pay by paypal ?

mc12345678:

In move did address actually change or just everything on a different server? (Ie, was there anything in paypla that needed to be changed as part of the move such as return aaddress?)

Just change server . we move all websites .
I'm getting a load of PayPal CURL logs in my cache folder.

Can I stop these being made?

26 Mar 2014, 10:02 PM
#4
drbyte avatar

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Re: after move server why clients can't pay by paypal ?

Those log files are useful for debugging, and if you're having problems, then you probably should be using those logs.
But you only posted one of a set of 7 files for a transaction ... and it confirms that communications is working. But without the next log there's no explanation of why "client can't pay", such as an error message.

Here are the instructions for turning the PayPal debug logs ON. Naturally the same location is where you can turn them off. http://www.zen-cart.com/showthread.php?61199-Debug-Logging-PayPal

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27 Mar 2014, 9:37 AM
#5
dmagic avatar

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Re: after move server why clients can't pay by paypal ?

why it's show me the old server - we change the dns . and all country is work from new server.

but for me is work from old server . how can refresh , clear ?

i try clear cache cookies and clear dns ( for mac)

but still see the old server .

27 Mar 2014, 6:02 PM
#6
drbyte avatar

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Re: after move server why clients can't pay by paypal ?

dmagic:

why it's show me the old server - we change the dns . and all country is work from new server.

but for me is work from old server . how can refresh , clear ?

i try clear cache cookies and clear dns ( for mac)

but still see the old server .
That's something you'll need to sort out with your own computer.
Maybe you had manually edited the /etc/hosts file and inserted the old IP address for your site?

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27 Mar 2014, 9:31 PM
#7
mc12345678 avatar

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Re: after move server why clients can't pay by paypal ?

dmagic:

why it's show me the old server - we change the dns . and all country is work from new server.

but for me is work from old server . how can refresh , clear ?

i try clear cache cookies and clear dns ( for mac)

but still see the old server .

Need to provide a clearer explanation of what you are seeing/doing. At what point in the process are you seeing/using the old server? In your "move" did you update/verify settings in your PayPal account(s)?

Although Dr. Byte has already weighed in on his interpretation of the question, I still don't quite understand the situation. I realize language may be a barrier here and am patiently awaiting clarification and more details of how this problem is found to occur.

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