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New Customer emails have stopped coming

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10 Apr 2014, 12:27 PM
#1
i_wish_i_could avatar

i_wish_i_could

Zen Follower

Join Date:
Dec 2010
Posts:
112
Plugin Contributions:
0

New Customer emails have stopped coming

My Zen Cart was set up to send me an email when any new customer logged on to my website.
Recently the emails have stopped coming even though I have had a few new customers log on.
Does anyone know why new customer emails has stopped being delivered to my email?
I wish I could :huh:

o What version of Zen Cart? v1.3.9h
o Is it a new install or an upgrade? New installed on my server Just Host. I am editing it there.
o What the addons/contributions you have installed? Non
o What customizations have you made? Created custom Template. Moved text and boxes form home page. Setting up categories etc
o What type of server are you using? Unix-based servers on JustHost.com
o Are you installing locally? It’s already installed on my host. I am editing it there.
 What operating system? Windows 7
 What version of PHP is installed on the server? PHP 5.2.16

o
o What version of MYSQL is installed on the server? MySQL server version 5.0.91
o What you were doing when your problem occurred? Editing my home page
o What are the steps to reproduce the problem?
o Have you attempted to fix the problem? Reading FAQ and trying instructions found there.
:wacko:

10 Apr 2014, 3:50 PM
#2
rodg avatar

rodg

Deceased

Join Date:
Jan 2007
Location:
Australia
Posts:
6,263
Plugin Contributions:
4

Re: New Customer emails have stopped coming

I wish I could:

My Zen Cart was set up to send me an email when any new customer logged on to my website.
Recently the emails have stopped coming even though I have had a few new customers log on.
Does anyone know why new customer emails has stopped being delivered to my email?

Is it ONLY these emails that have stopped working? If so, check the ZenCart E_Mail Options for

Send Copy of Create Account Emails To - Status (should be "1")
Send Copy of Create Account Emails To (Your email address).

Cheers
RodG

NOTE: We are sorry that Rod is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

Ozpost - The Ultimate Shipping module for Australian Merchants. Click these links for its Homepage, or Download from Zen-Cart.com.