Why my new templates installed doesn't appear in the templates selection?

I'm a newbie and I need help. I just install a new template. I followed all the instruction but I'm not sure what went wrong. I uploaded the whole "includes" folder to the public_html folder of my website. I believe this steps are enough for the template installation. I also checked inside the includes folder there is a templates folder -> template_name folder -> templates folder -> php files. When I go to the tools -> edit template setting, only the default template is available for template selection. Can anyone give some idea what could be wrong?

Check the includes/templates/YOUR_NEW_TEMPLATE folder for a template_info.php file. That's where Zencart gets the information to populate the selection dropdown.

Thank you for replying, Stevesh. The template_info.php file is there. The file permission is read and write but not execute while folder file permission is read, write and execute. What else should I check? I check my default zen cart template located in the public_html/zencart1. File name is also includes. Should I locate the new template - includes file in the zencart1 folder as well? should I rename the default template - includes folder to a different name?

Don't do any of those things. Post the contents of your new template's template_info.php file here.

Attached is the file.

And that file is in the includes/templates/ashley_pink folder ?

Double check to make sure you didn't install it to the admin part of the fileste.

stevesh:

And that file is in the includes/templates/ashley_pink folder ?

Double check to make sure you didn't install it to the admin part of the fileste.

Yes. It is the file.
the admin part of the fileste? What is that? How do I check that?

dijah:

Yes. It is the file.
the admin part of the fileste? What is that? How do I check that?

Ashley Pink does not have any admin files, only files in the includes directory ;) It sounds like you have not uploaded all of the files from the template package.

Thanks,

Anne

Is there any way I can double check that I have uploaded all the files in the includes directory?

dijah:

Is there any way I can double check that I have uploaded all the files in the includes directory?

Yes, just look at the files in the template package and see if they are on your server ;)

Thanks,

Anne

picaflor-azul:

Yes, just look at the files in the template package and see if they are on your server ;)

Thanks,

Anne

Just check. Everything is in the server (I place this includes directory in web root folder public_html). But still not appear in the admin -> template selection. :no: What else might be wrong? :frusty:

Shouldn't you be 'dropping' the template \includes folder within

public_html/zencart1 folder

instead of

**public_html **folder

RixStix:

Shouldn't you be 'dropping' the template \includes folder within

public_html/zencart1 folder

instead of

**public_html **folder

Yep, my thoughts exactly upon reading this thread.

Mine too.

Thanks to all especially to RixStix, picandnix and mc12345678. It solve the problem....