Can I stop customers from entering alternate shipping address?

My web site was set up using Zen-cart. The person who set up my web site is always resistant to help me with any kind of change and I thought I would contact you direct for some assistance. Can you please tell me if there is a way to remove the shipping address option when a customer is creating a new order from my web store: https://www.thehairextensionboutique.com

We have had a few fraudulent orders, where customer ships to a different name and address than billing address, and we have had several chargebacks. To eliminate this problem, I would like to be able to delete the "ship to" information as an option.

Your help will be greatly appreciated.

Regards
Sharyn
The Hair Extension Boutique

You could try going to Admin->Configuration->Maximum Values, and change "Address Book Entries" to 1.
That will prevent customers from being able to add any other addresses.

Is there a way to delete the message during check out that says you can change your shipping address by clicking the edit link?

sampook:

Is there a way to delete the message during check out that says you can change your shipping address by clicking the edit link?
Yes, edit the following four files:

includes/templates/YOUR_TEMPLATE/templates/tpl_checkout_shipping_default.php
around line 27 add in the red

<div class="buttonRow forward"><?php //echo '<a href="' . $editShippingButtonLink . '">' . zen_image_button(BUTTON_IMAGE_CHANGE_ADDRESS, BUTTON_CHANGE_ADDRESS_ALT) . '</a>'; ?></div>
<?php } ?>

includes/templates/YOUR_TEMPLATE/templates/tpl_checkout_payment_default.php
around line 45 add in the red

<div class="buttonRow forward"><?php //echo '<a href="' . zen_href_link(FILENAME_CHECKOUT_PAYMENT_ADDRESS, '', 'SSL') . '">' . zen_image_button(BUTTON_IMAGE_CHANGE_ADDRESS, BUTTON_CHANGE_ADDRESS_ALT) . '</a>'; ?></div>

then edit your text to reflect your changes here:
includes/languages/english/YOUR_TEMPLATE/checkout_payment.php
around line 16

define('TEXT_SELECTED_BILLING_DESTINATION', 'Your billing address is shown to the left. The billing address should match the address on your credit card statement.');

and here:
includes/languages/english/YOUR_TEMPLATE/checkout_shipping.php
around line 16

define('TEXT_CHOOSE_SHIPPING_DESTINATION', 'Your order will be shipped to the address at the left.');

Hope that helps,