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Unable to delete customer

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22 Apr 2014, 6:56 PM
#21
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drbyte

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Unable to delete customer

plc613:

Both are "88952634" which is the same as almost every entry for this customer.

That suggests they used some sort of bot to create the account.

22 Apr 2014, 7:00 PM
#22
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Re: Unable to delete customer

DrByte:

That suggests they used some sort of bot to create the account.

That was my gut feeling...And to add to your earlier comment; For whatever reason I don't have China in my list of countries!?

22 Apr 2014, 7:03 PM
#23
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Re: Unable to delete customer

Okay. Thanks.

22 Apr 2014, 7:04 PM
#24
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Re: Unable to delete customer

So I looked up another customer to get their country_ and zone_ ids and used that to populate this rogue customers entries and was then able to delete the account.

22 Apr 2014, 7:07 PM
#25
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Re: Unable to delete customer

plc613:

That was my gut feeling...And to add to your earlier comment; For whatever reason I don't have China in my list of countries!?

Turns out in the front end China is an option but in the admin it's not listed. All evidence seems to point to the entry having been deleted...Is that simple/possible to restore?

22 Apr 2014, 7:08 PM
#26
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Re: Unable to delete customer

plc613:

So I looked up another customer to get their country_ and zone_ ids and used that to populate this rogue customers entries and was then able to delete the account.
Very crafty!

22 Apr 2014, 7:10 PM
#27
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Re: Unable to delete customer

the country(China) appears to be properly listed in the db:

44
China
CN
CHN
1

22 Apr 2014, 7:16 PM
#28
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Re: Unable to delete customer

lat9:

Very crafty!
So is that a safe method to apply to my live site? I did this on my dev...

22 Apr 2014, 7:26 PM
#29
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Re: Unable to delete customer

plc613:

So is that a safe method to apply to my live site? I did this on my dev...
Yes you can. But it's a hack, and shouldn't be something you do on any regular basis.

22 Apr 2014, 9:46 PM
#30
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Re: Unable to delete customer

DrByte:

Yes you can. But it's a hack, and shouldn't be something you do on any regular basis.

Yes. Of course. It's just to kick the rogue account. So I suppose captcha would have prevented this...

23 Apr 2014, 10:07 AM
#31
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Re: Unable to delete customer

Maybe, but not necessarily.