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Error after clicking the confirrm order

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20 Apr 2014, 8:11 PM
#1
jsteggy avatar

jsteggy

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Error after clicking the confirrm order

Hi All

I'm received this error when testing checkout functions on my site and am looking for some help. I looked through the log files.

Array ( [0] => A matching lookup could not be found for this authorization (CartID : 27039) )

I tested an order the paypal and other parts of the process appeear to be working finee Paypal charged my card and I got an eemail from paypal. When I click the confirm order link on the last stpe I received the above error. Although I did not receive the confirmation email.

The order admin page shows that the order was recorded. I've looked at log filees and don't see any error messages.

I have the following plugins installed.
easy poopulate
image handler

Thanks
Joe

21 Apr 2014, 2:49 PM
#2
rodg avatar

rodg

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Re: Error after clicking the confirrm order

jsteggy:

Array ( [0] => A matching lookup could not be found for this authorization (CartID : 27039) )

Don't know if its of any help, but as far as I can determine this message is generated by the TaxCloud add-on, so perhaps that's the best place to start looking.

Cheers
RodG

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21 Apr 2014, 3:12 PM
#3
jsteggy avatar

jsteggy

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Re: Error after clicking the confirrm order

RodG:

Don't know if its of any help, but as far as I can determine this message is generated by the TaxCloud add-on, so perhaps that's the best place to start looking.

Cheers
RodG

Thanks. hmm, grep didn;t find ny files with that text Need to go back and see what's what.:huh:

22 Apr 2014, 7:31 AM
#4
jsteggy avatar

jsteggy

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Re: Error after clicking the confirrm order

RodG:

Don't know if its of any help, but as far as I can determine this message is generated by the TaxCloud add-on, so perhaps that's the best place to start looking.

thanks for the help. that was definitely the problem. there were taxcloud files - not so much any more and confirmation page is working now.