New Zenner
- Join Date:
- Sep 2008
- Location:
- Calgary, AB
- Posts:
- 33
- Plugin Contributions:
- 0
Shipping Single Item, Multiple Boxes/Weights
Hi all. One of the items we sell is furniture that ships in multiple boxes, for example: table top in one box, legs and hardware in another. It is sold as one item, of course.
Problem: each box needs its own shipping cost. A combined weight may be 42 kilograms, which if it was a single box would cost, say $50 to ship. But since it comes in two boxes, each box costs $30 to ship for a total of $60.
Since a Zen Cart Product only has one weight field, the customer only sees the $50 shipping charge on their bill, and we have to phone them to request the additional $10.
Is there a way to indicate multiple packages/weights for a single Product?
Can I put each item in as a separate Product and automatically add the "legs" Product to their order when they buy the "table top" Product, in such a way that shipping will be calculated for each item individually and not just combine the two weights into one total weight?
Or is there a plug-in that can handle multiple weights?
Thanks!