USPS shipping rates incorrect

9 Jun 2014, 8:32 PM

#1

New Zenner

Join Date:: Apr 2009
Posts:: 85
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USPS shipping rates incorrect

I have USPS module version date 2014-03-07 installed and the shipping rates are incorrect. One package that weighed 1 lb 12 oz I have in the product weight as 1.7. What should cost $11.25 to ship shows up as $9.97. Is there an update I'm missing? Any help would be appreciated?

9 Jun 2014, 10:13 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS shipping rates incorrect

1lb 12 oz is 1.75 lbs ... what happens when you use 1.75 vs 1.7?

What is your Ship From?

What is your Ship To?

9 Jun 2014, 10:32 PM

#3

betheone

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Join Date:: Apr 2009
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Re: USPS shipping rates incorrect

Ajeh:

1lb 12 oz is 1.75 lbs ... what happens when you use 1.75 vs 1.7?

What is your Ship From?

What is your Ship To?

The product is actually 1 lb. 11.4 ounces. I put '1.75' in the product weight. It shows as 1 lb. 12 oz., same as when I had 1.7. The shipping cost of the product is still off in the store.

From: CA 95482

To: PA 19047

9 Jun 2014, 10:44 PM

#4

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS shipping rates incorrect

Do you have it set for Retail or Online prices?

What shipping methods have you selected?

USPS is showing:


Priority Mail Express 1-Day™	Fri, Jun 13 by 12:00 PM	$40.15	$32.46
Priority Mail Express 1-Day™ Flat Rate Boxes	Fri, Jun 13 by 12:00 PM	$44.95	$44.95
USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"
Priority Mail Express™ Hold For Pickup Options - Money Back Guarantee	Scheduled Delivery Day	Price	Online Price
Priority Mail Express 2-Day™ Hold For Pickup	Mon, Jun 16 by 3:00 PM	$40.15	$32.46
Priority Mail Express 2-Day™ Flat Rate Boxes Hold For Pickup	Mon, Jun 16 by 3:00 PM	$44.95	$44.95
USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"
Priority Mail® Options	Expected Delivery Day	Price	Online Price
Priority Mail 2-Day™	Sat, Jun 14	$11.25	$9.97
Priority Mail 2-Day™ Large Flat Rate Box	Sat, Jun 14	$17.45	$15.80
USPS-Produced Box: 23-11/16" x 11-3/4" x 3" or 12" x 12" x 5-1/2"
Priority Mail 2-Day™ Medium Flat Rate Box	Sat, Jun 14	$12.35	$11.30
USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"
Priority Mail 2-Day™ Small Flat Rate Box	Sat, Jun 14	$5.80	$5.25
USPS-Produced Box: 8-5/8" x 5-3/8" x 1-5/8"
Priority Mail 2-Day™ Regional Rate Box A	Sat, Jun 14	Not available	$9.97
USPS-Produced Box: 12-13/16" x 10-15/16" x 2-3/8" or 10" x 7" x 4-3/4"
Priority Mail 2-Day™ Regional Rate Box B	Sat, Jun 14	Not available	$16.28
USPS-Produced Box: 15-7/8" x 14-3/8" x 2-7/8" or 12" x 10-1/4" x 5"
Priority Mail 2-Day™ Regional Rate Box C	Sat, Jun 14	Not available	$47.43
USPS-Produced Box: 14-3/4" x 11-3/4" x 11-1/2"
Priority Mail® Hold For Pickup Options	Expected Delivery Day	Price	Online Price
Priority Mail 2-Day™ Hold For Pickup	Sat, Jun 14	Not available	$9.97
Priority Mail 2-Day™ Large Flat Rate Box Hold For Pickup	Sat, Jun 14	Not available	$15.80
USPS-Produced Box: 23-11/16" x 11-3/4" x 3" or 12" x 12" x 5-1/2"
Priority Mail 2-Day™ Medium Flat Rate Box Hold For Pickup	Sat, Jun 14	Not available	$11.30
USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"
Priority Mail 2-Day™ Small Flat Rate Box Hold For Pickup	Sat, Jun 14	Not available	$5.25
USPS-Produced Box: 8-5/8" x 5-3/8" x 1-5/8"
Priority Mail 2-Day™ Regional Rate Box A Hold For Pickup	Sat, Jun 14	Not available	$9.97
USPS-Produced Box: 12-13/16" x 10-15/16" x 2-3/8" or 10" x 7" x 4-3/4"
Priority Mail 2-Day™ Regional Rate Box B Hold For Pickup	Sat, Jun 14	Not available	$16.28
USPS-Produced Box: 15-7/8" x 14-3/8" x 2-7/8" or 12" x 10-1/4" x 5"
Priority Mail 2-Day™ Regional Rate Box C Hold For Pickup	Sat, Jun 14	Not available	$47.43
USPS-Produced Box: 14-3/4" x 11-3/4" x 11-1/2"
Other Options	Expected Delivery Day	Price	Online Price
Standard Post®	Thu, Jun 19	$9.64	Not available
Media Mail®	Thu, Jun 19	$3.17	Not available

10 Jun 2014, 2:41 AM

#5

betheone

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Join Date:: Apr 2009
Posts:: 85
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Re: USPS shipping rates incorrect

It's set to online prices. Oh is that the problem? I should change it to retail! Yes, that works.

Thank you so much!

10 Jun 2014, 2:48 AM

#6

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS shipping rates incorrect

If you look at the pricing that I posted:

Priority Mail® Options |
Expected Delivery Day |
Price |
Online Price |

Priority Mail 2-Day™ |
Sat, Jun 14 |
$11.25 |
$9.97 |

Online pricing is $9.97

Retail pricing is $11.25

If you want the Retail Price vs the Online Price, edit the USPS shipping module and change the setting to Retail Prices down near the bottom of the settings:

Retail pricing or Online pricing?
Rates will be returned ONLY for methods available in this pricing type. Applies to prices and add on services

Retail
Online
And that should fix this issue for you ...

10 Jun 2014, 2:48 AM

#7

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: USPS shipping rates incorrect

Thanks for the update that this is now working correctly for you with the right settings ... :smile: