Zen Cart Logo
Forums / Installing on a Linux/Unix Server / Will not install: blank white page

Will not install: blank white page

Locked

Views: 8,219

Results 21 to 34 of 34
This thread is locked. New replies are disabled.
30 Aug 2014, 9:19 AM
#21
chibipaw avatar

chibipaw

Zen Follower

Join Date:
Jul 2011
Posts:
164
Plugin Contributions:
0

Will not install: blank white page

Same problem here. I've used the comment over xcache in zc_install/index.php trick to get around it.
Oh yea, all my define pages gone poof, and reset to default after the DB update.

18 Sep 2014, 2:11 PM
#22
dysfunctional avatar

dysfunctional

Zen Follower

Join Date:
Apr 2008
Posts:
159
Plugin Contributions:
0

Re: Will not install: blank white page

Same issue here, was getting a blank page when trying to setup a new test environment. Commenting out the xcache line and now it works.

28 Jun 2015, 2:04 AM
#23
pixelpadre avatar

pixelpadre

Suspended

Join Date:
Jun 2007
Location:
Eustis, Florida, USA, EARTH
Posts:
868
Plugin Contributions:
0

Re: Will not install: blank white page

I just migrated over to digitalocean cloud, using ubuntu with ehcpForce control panel. Moved over my site v151 and tried to view site and got a blank white screen. So I decided I would try a fresh install. Site loaded and said no config files found. Changed the two configuration files to the name as rquired. Ran install and got a 404 error. Hmmmm I thought. So I went back and changed them to dist congig again and everything worked fine. So one by one I renamed the two config files. Turns out the non admin config file caused the 404 error. With that one not named properly, I was able to get to the step where says certain files are not writeable bla bla bla, and no config file found, as expected. So if I go back and rename that dist config file to config again, 404. Weird huh? Whats up with that?

Can you tell me how to comment out the xcache in index.php in install index.php. Not sure where to start and where to stop.

28 Jun 2015, 2:11 AM
#24
lhungil avatar

lhungil

Totally Zenned

Join Date:
Feb 2012
Location:
mostly harmless
Posts:
1,818
Plugin Contributions:
4

Re: Will not install: blank white page

pixelpadre:

... Can you tell me how to comment out the xcache in index.php in install index.php. Not sure where to start and where to stop.
In Zen Cart 1.5.4's install (probably a similiar fix for older versions): https://www.zen-cart.com/showthread.php?215694-Known-Bugs-%28and-fixes%29-with-v1-5-4&p=1268796#post1268796

28 Jun 2015, 2:35 AM
#25
pixelpadre avatar

pixelpadre

Suspended

Join Date:
Jun 2007
Location:
Eustis, Florida, USA, EARTH
Posts:
868
Plugin Contributions:
0

Re: Will not install: blank white page

lhungil:

In Zen Cart 1.5.4's install (probably a similiar fix for older versions): https://www.zen-cart.com/showthread.php?215694-Known-Bugs-%28and-fixes%29-with-v1-5-4&p=1268796#post1268796

Still getting 404 error as long as the dist-configure file in root is named configure. something in that file is throwing off the server.

28 Jun 2015, 2:55 AM
#26
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
177

Re: Will not install: blank white page

pixelpadre:

Still getting 404 error as long as the dist-configure file in root is named configure. something in that file is throwing off the server.
So ... don't use dist-configure then. The zc_install just needs a configure.php file that's writable. Chances are the example defaults in dist-configure.php are something your ehcpForce stuff doesn't like. So ... if you simply make the configure.php file's contents blank then ZC won't have any settings to try, and thus it won't try to use the data in it to try to connect to a database.

28 Jun 2015, 6:43 AM
#27
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
Plugin Contributions:
2

Re: Will not install: blank white page

chibipaw:

Same problem here. I've used the comment over xcache in zc_install/index.php trick to get around it.
Oh yea, all my define pages gone poof, and reset to default after the DB update.

If still have backups of your old site or access to the directory, your define pages can be easily restored. This is why it is important to follow the posted instructions for upgrading/installing fresh... The upgrade doesn't "destroy" or remove them, just needs them to be relocated as part of the transfer.

28 Jun 2015, 11:00 AM
#28
pixelpadre avatar

pixelpadre

Suspended

Join Date:
Jun 2007
Location:
Eustis, Florida, USA, EARTH
Posts:
868
Plugin Contributions:
0

Re: Will not install: blank white page

mc12345678:

If still have backups of your old site or access to the directory, your define pages can be easily restored. This is why it is important to follow the posted instructions for upgrading/installing fresh... The upgrade doesn't "destroy" or remove them, just needs them to be relocated as part of the transfer.

Look at my join date, then look at yours.

28 Jun 2015, 11:09 AM
#29
pixelpadre avatar

pixelpadre

Suspended

Join Date:
Jun 2007
Location:
Eustis, Florida, USA, EARTH
Posts:
868
Plugin Contributions:
0

Re: Will not install: blank white page

DrByte:

So ... don't use dist-configure then. The zc_install just needs a configure.php file that's writable. Chances are the example defaults in dist-configure.php are something your ehcpForce stuff doesn't like. So ... if you simply make the configure.php file's contents blank then ZC won't have any settings to try, and thus it won't try to use the data in it to try to connect to a database.

wow. so far so good.

28 Jun 2015, 11:18 AM
#30
pixelpadre avatar

pixelpadre

Suspended

Join Date:
Jun 2007
Location:
Eustis, Florida, USA, EARTH
Posts:
868
Plugin Contributions:
0

Re: Will not install: blank white page

Booyah it worked. Thanks.

28 Jun 2015, 12:37 PM
#31
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
Plugin Contributions:
2

Re: Will not install: blank white page

pixelpadre:

Look at my join date, then look at yours.

Sorry that I miss the connection between the two only rising reason to indicate less likeliness of an issue. But looks like there is progress in other respects.

28 Jun 2015, 1:27 PM
#32
pixelpadre avatar

pixelpadre

Suspended

Join Date:
Jun 2007
Location:
Eustis, Florida, USA, EARTH
Posts:
868
Plugin Contributions:
0

Re: Will not install: blank white page

A lot of posters never look at the join dates before hitting the post button. You're not the first and will not be the last. Good advice though. My issue with 404 and the root configure file was very strange. But as usual, the dalai lama had the answer.

28 Jun 2015, 4:58 PM
#33
lruskauff avatar

lruskauff

Totally Zenned

Join Date:
Sep 2008
Location:
WA
Posts:
559
Plugin Contributions:
0

Re: Will not install: blank white page

Lol, look at my join date. I don't think they imply what you think they do.

28 Jun 2015, 5:30 PM
#34
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
Plugin Contributions:
2

Re: Will not install: blank white page

pixelpadre:

A lot of posters never look at the join dates before hitting the post button. You're not the first and will not be the last. Good advice though. My issue with 404 and the root configure file was very strange. But as usual, the dalai lama had the answer.

Still not sure I see the connection, I mean I was recently contacted by someone that has nairly posted a single post but has been maintaining their website up-to-date for years having joined, and seen similar tht have posted nearly as much, and are just now getting around to an upgrade from zc 1.3.8. My post was in regards to the "loss" of the define pages based on the information presented on this page.

Though unlikely at this stage of things, if the sensei posted an issue without the obligatory reference information, I would ask the same question(s). The other "primary" issue was being addressed and it was this ancillary thing that was identified. Wanted to be sure that it too was addressed at the earliest point of identification. At least that way I automatically begin watching the conversation and can return to the secondary issue after the primary is addressed.

Sure before posting I could do research on the individual to see what posts have been made, history of beginning threads, might be able to tell if this is/was the first upgrade performed, etc... Though does seem that there is an "odd" reason that the upgrade didn't go to the latest version of ZC 1.5.3, but also knowing that some plugins were updated to 1.5.3 but not indicated to be compatible with the latest may cause one to go shy of the latest. Another reason would be that used an autoinstaller to install the slightly older version.

Last thing is that the comment addressed the third individual to "hijack" this thread. :P it wasn't even directed to pixelpadre (though it may still apply) but instead to chibipaw who has a join date more recent than yours and slightly behind mine which was 7 months after I had already been using ZC on a live site.

Jus' sayin' :)