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Getting Quantity Units errors at checkout after upgrading from V138

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22 Aug 2014, 5:18 PM
#1
inklingsolutions avatar

inklingsolutions

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Join Date:
Apr 2009
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Getting Quantity Units errors at checkout after upgrading from V138

Everything seems to working fine with my upgrade. The only issue is, i'm getting a "Quantity Units errors" at checkout. I can see what's going on but everything is set exactly like our store now.

For example, on our all products page, we have several products you can enter quantities for and then add to cart. With the new V153 store, if you only choose to order one product and enter quantity 1 and the add to cart. The system is reading all the other products quantities as 0, so it's kicking up the Quantity Units errors, i'm assuming.

Our store now, has the same set up with all products and you can choose any product, enter quantity and add to cart with no issues.

I've checked all the settings from our store now to the new admin store and everything looks to be ok.

Is there something i'm missing here, that the upgrade or new version is different on, in regards to this?

Thanks in advance

22 Aug 2014, 7:11 PM
#2
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
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Re: Getting Quantity Units errors at checkout after upgrading from V138

inklingsolutions:

Everything seems to working fine with my upgrade. The only issue is, i'm getting a "Quantity Units errors" at checkout. I can see what's going on but everything is set exactly like our store now.

For example, on our all products page, we have several products you can enter quantities for and then add to cart. With the new V153 store, if you only choose to order one product and enter quantity 1 and the add to cart. The system is reading all the other products quantities as 0, so it's kicking up the Quantity Units errors, i'm assuming.

Our store now, has the same set up with all products and you can choose any product, enter quantity and add to cart with no issues.

I've checked all the settings from our store now to the new admin store and everything looks to be ok.

Is there something i'm missing here, that the upgrade or new version is different on, in regards to this?

Thanks in advance

How was this upgrade performed? Were files attempted to be replaced? They may not have all been replaced resulting in GET statements being used when POST statements should have been present in one or more files. This is just an example. Please revisit the posting guidelines above when initiating a post and see if can answer some more of those questions. Already know that upgraded from 138 to 153, but not "how".

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25 Aug 2014, 12:28 PM
#3
inklingsolutions avatar

inklingsolutions

New Zenner

Join Date:
Apr 2009
Posts:
35
Plugin Contributions:
0

Re: Getting Quantity Units errors at checkout after upgrading from V138

It actually seems to be an issue with the template being used. When using the generic Zen Cart template, problem doesn't exist. I can add one product to the cart, without getting the quantity errors on all the other products that weren't ordered. Again, just like it should be.

Doing some more research on the issue and i'll post back once I find a solution, in case anyone else has the same issue.

26 Aug 2014, 5:19 PM
#4
dbltoe avatar

dbltoe

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N of San Antonio TX
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Re: Getting Quantity Units errors at checkout after upgrading from V138

You would have a lot more folks working with you if you would answer the questions in the Posting Tips.

Strength in numbers!

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