Installed USPS Update of Sept. 7, 2014 and now only getting priority mail rates

I installed the latest update, reinstalled the module, checked the rates I wanted to offer customers -- first class and priority -- but cart is now only showing priority mail rates. Help!

Which of the First Class do you have checked?

I get on Ohio 44026 to Ohio 44026:

United States Postal Service (1 Boxes) (0 lbs, 1 oz) (First-Class Mail Letter (2 - 5 days)) |
$0.49 |

     United States Postal Service (1 Boxes)  (0 lbs, 1 oz) (First-Class Mail Parcel (2 - 5 days)) | 
     $2.32 | 

and on Ohio 44026 to Florida 33601:

United States Postal Service (1 Boxes) (0 lbs, 1 oz) (First-Class Mail Letter (2 - 5 days)) |
$0.49 |

     United States Postal Service (1 Boxes)  (0 lbs, 1 oz) (First-Class Mail Parcel (2 - 5 days)) | 
     $2.32 | 

Ajeh:

Which of the First Class do you have checked?

I get on Ohio 44026 to Ohio 44026:

and on Ohio 44026 to Florida 33601:

The only first class option I have checked is large envelope.

First-Class Large Envelope isn't on what I get back from USPS ... let me peek around for a particular reason on their changes ...

Thanks Linda! I'm really stumped as to what the problem might be. An odd thing: one customer did get the first class rate on her order, but I can't get it to show as an option for US or international orders (and the weight is only .19, so first class is applicable)

I am checking with USPS as to why there isn't a First-Class Mail Large Envelope

Thank you! I need that rate :-)

ETA: I got a workaround by selecting the first class parcel, which at least gives a first class quote, though my orders are shipped large envelopes

Stamps.com certainly makes it available thru 13 ounces.

Currently, the problem is related to the setting for:

All Packages are Machinable?
Are all products shipped machinable based on C700 Package Services 2.0 Nonmachinable PARCEL POST USPS Rules and Regulations?

**Note: Nonmachinable packages will usually result in a higher Parcel Post Rate Charge.

Packages 35lbs or more, or less than 6 ounces (.375), will be overridden and set to False**

True
False

USPS is looking into the issue ...

A temporary fix is to set this to True ...

I have not heard back from USPS since needing to force Machinable with the True setting, but it appears to be working with the False setting as well now ...

I already had machinable set to True. It's still not showing large envelope as an option.

Ajeh:

Currently, the problem is related to the setting for:

USPS is looking into the issue ...

A temporary fix is to set this to True ...

Could it have something to do with the weight? I currently have the large envelope weights as minimum zero (the default) and maximum .8125 (also the default) My orders for first class generally tend to fall into the 3-8 oz. range.

Could you turn on the Debug Log and test your shipping, then Zip the Shipping log that is created in either /cache or /logs (new versions of Zen Cart) and attach it to your post?

hi Linda,
sorry to be dense, I've activated the debug feature, did an order, but I'm not seeing the debug log for USPS in either my cache or my logs folders. Can you direct me to the proper file where I can find the log?

Make sure after you try a quote for shipping, that in your FTP program you refresh the /cache or /logs (in newer versions of Zen Cart) so that you see the new shipping debug files ...

The look similar to:
SHIP_usps_Debug_XXXXXXXXXXXXXX_XX_XXXXX_Xlb_Xoz.log

thank you, appreciate the help! I've found the file, zipped it but when I downloaded it to my computer, it's only saving as a log file and I can't attach it. I can copy it, is it appropriate to do so or is there info on there that shouldn't be shown in the forum?

Sorry to be a pain.

You could try to Download it to your computer and then Zip it after, to see if that works better ... unzipped, it is too large to attach ...

A little bird helped me get your log file ... :cool:

Meanwhile, I would have to say the USPS fix on this is not 100% as I am now not getting First-Class Large Envelope where I was earlier ...

Weights less than .375 will not be overridden if you set to True:

All Packages are Machinable?
Are all products shipped machinable based on C700 Package Services 2.0 Nonmachinable PARCEL POST USPS Rules and Regulations?

Note: Nonmachinable packages will usually result in a higher Parcel Post Rate Charge.

Packages 35lbs or more, or less than 6 ounces (.375), will be overridden and set to False

I will keep checking with USPS and post as soon as they say the fix is complete ...

Ajeh:

A little bird helped me get your log file ... :cool:

Meanwhile, I would have to say the USPS fix on this is not 100% as I am now not getting First-Class Large Envelope where I was earlier ...

Weights less than .375 will not be overridden if you set to True:

I will keep checking with USPS and post as soon as they say the fix is complete ...

Thank you for your help, Linda (Anthony at Camelot is my little bird, this stuff is over my head). I await their fix. Meantime the first class parcel does provide an option and it looks like the prices are similar

USPS tells me that they should have this fixed around midnight CT tonight (as in 00:01am September 12, 2014) ...

I will probably be sleeping then, but feel free to test this and see if it is working then ...