New Zenner
- Join Date:
- Mar 2014
- Location:
- Florida
- Posts:
- 3
- Plugin Contributions:
- 0
USPS Rates The requested Mail Service is not available
Since updating to the latest version of USPS Rates, USPS_2014_0907_K5, on my client site, the plugin will not give a rate for anything above First Class Letter. In the log file, I get the following message:
<Package ID="0"><Error><Number>-2147219385</Number><Source>DomPostageLibrary;RateV4.ProcessRequest</Source>
<Description>The requested Mail Service is not available for the specified request attributes.</Description><HelpFile/><HelpContext/></Error></Package>
<Package ID="1"><Error><Number>-2147219385</Number><Source>DomPostageLibrary;RateV4.ProcessRequest</Source>
<Description>The requested Mail Service is not available for the specified request attributes.</Description><HelpFile/><HelpContext/></Error></Package>
</RateV4Response>
Please help if you can. I just don't understand why it's not working. I made sure the settings were the same as before updating the plugin. I am attaching the log file and a screen shot of the settings. Please let me know if I need to provide more information.
Thank you.
Mike
Log File
Sep 15 2014 12:58:28 --
USPS build: 2014-09-07
Server: production
Quote Request Rate Type: Online
Quote from main_page: checkout
USPS Options (weight, time): --none--
USPS Domestic Transit Time Calculation Mode: OLD
Cart Weight: 0.3
Total Quote Weight: 0.3 Pounds: 0 Ounces: 5
Maximum: 50 Tare Rates: Small/Medium: 0:0 Large: 10:0
Handling method: Box Handling fee Domestic: $0.00 Handling fee International: $0.00
Decimals: 3
Domestic Length: 8.625 Width: 5.375 Height: 1.625
International Length: 9.50 Width: 1.0 Height: 5.50
ZipOrigination: 34287
ZipDestination: 34287 City: north port State: FL
Order SubTotal: $44.85
Order Total: $47.99
Uninsurable Portion: $0.00
Insurable Value: $47.99
RESPONSE FROM USPS:
==================================
<?xml version="1.0" encoding="UTF-8"?> <RateV4Response><Package ID="0"><Error><Number>-2147219385</Number><Source>DomPostageLibrary;RateV4.ProcessRequest</Source>
<Description>The requested Mail Service is not available for the specified request attributes.</Description><HelpFile/><HelpContext/></Error></Package>
<Package ID="1"><Error><Number>-2147219385</Number><Source>DomPostageLibrary;RateV4.ProcessRequest</Source>
<Description>The requested Mail Service is not available for the specified request attributes.</Description><HelpFile/><HelpContext/></Error></Package>
</RateV4Response>
==================================
USPS Country - $this->countries[$order->delivery[country][iso_code_2]]: $this->usps_countries: US
USPS DOMESTIC CHECKED: Online
Package ID sent: 0 First-Class Mail Letter - min: 0 max: .21875 handling: 1.50
Package ID sent: 1 First-Class Mail Large Envelope - min: 0 max: .8125 handling: 1.50
Package ID sent: 2 Standard PostRM - min: 0 max: 70 handling: 1.50
USPS DOMESTIC RETURNED:
Package ID returned: 0 $requested_type: First-Class Mail Large Envelope $service: First-Class Mail $Container: VARIABLE
Package ID returned: 1 $requested_type: Standard PostRM $service: PARCEL $Container: VARIABLE
==================================
Domestic Services Selected:
==================================
SENT TO USPS:
<RateV4Request USERID="xxxxxxxxx"> <Revision>2</Revision> <Package ID="0"> <Service>First-Class Mail</Service> <FirstClassMailType>FLAT</FirstClassMailType> <ZipOrigination>34287</ZipOrigination> <ZipDestination>34287</ZipDestination> <Pounds>0</Pounds> <Ounces>5</Ounces> <Container>VARIABLE</Container> <Size>REGULAR</Size> <Value>47.99</Value> <Machinable>FALSE</Machinable> </Package> <Package ID="1"> <Service>PARCEL</Service> <ZipOrigination>34287</ZipOrigination> <ZipDestination>34287</ZipDestination> <Pounds>0</Pounds> <Ounces>5</Ounces> <Container>VARIABLE</Container> <Size>REGULAR</Size> <Value>47.99</Value> <Machinable>FALSE</Machinable> </Package> </RateV4Request>============
RAW XML FROM USPS:
SimpleXMLElement Object
(
[Package] => Array
(
[0] => SimpleXMLElement Object
(
[@attributes] => Array
(
[ID] => 0
)
[Error] => SimpleXMLElement Object
(
[Number] => -2147219385
[Source] => DomPostageLibrary;RateV4.ProcessRequest
[Description] => The requested Mail Service is not available for the specified request attributes.
[HelpFile] => SimpleXMLElement Object
(
)
[HelpContext] => SimpleXMLElement Object
(
)
)
)
[1] => SimpleXMLElement Object
(
[@attributes] => Array
(
[ID] => 1
)
[Error] => SimpleXMLElement Object
(
[Number] => -2147219385
[Source] => DomPostageLibrary;RateV4.ProcessRequest
[Description] => The requested Mail Service is not available for the specified request attributes.
[HelpFile] => SimpleXMLElement Object
(
)
[HelpContext] => SimpleXMLElement Object
(
)
)
)
)
)
