Totally Zenned
- Join Date:
- Feb 2007
- Location:
- Pennsylvania
- Posts:
- 862
- Plugin Contributions:
- 0
Suddenly Customer Login gets Internal Server Error 500 addtnly 404 not found
Hello All,
This is 1.5.1 and all has been working great for the past two weeks. I get an email from a customer late last night explaining that when they try to log in they get Internal Server Error: 500.
So after a bit of poking (nothing in logs) I find that a failed login results in an expected message -> account not found / wrong pass...
However, what should be a successful login gives up the ISE:500.
This problem does not exist on our DEV site so I changed the DEV config to point at the live DB. Now it gives the same runaround when trying to log in.
I started by slimming down all customer and order tables. No good. so I started slimming down all product tables as I had earlier yesterday been working with products in the admin.
When I emptied the table product_type_layout the login works normally. Replacing the table's data I get the same ISE:500. I begin removing product_type_layout records one at a time until login works.
Apparently it's one of the last couple of records in the table that is at least contributing to the problem. I'm not sure what could have caused an issue in this table as I've not made any changes there since bringing the new site live.
I have since removed the last two entries from the ptl table and it's now working for logins.