Website loads halfway down the front page

Any ideas on how to track the issue down? Works fine on IE and FF..but on chrome it jumps to halfway down the page on loading.

https://www.vermontindustries.com

Rich Thomas:

Any ideas on how to track the issue down? Works fine on IE and FF..but on chrome it jumps to halfway down the page on loading.

https://www.vermontindustries.com

I just spent time trouble shooting this for a client. It must be something that has changed in the new version of chrome. I narrowed the problem down to the manufacturers sidebox. When you turn off the box the problem is fixed, but I have no idea why the browser is having a problem with this particular sidebox.

Thanks,

Anne

Rich Thomas:

Any ideas on how to track the issue down? Works fine on IE and FF..but on chrome it jumps to halfway down the page on loading.

www.vermontindustries.com
If you temporarily switch your store to use the Classic template, does the problem continue? Of course, switch it back to your current template once you've tested it in a few browsers.
If the symptoms don't occur on all templates, then it could be related to your custom template's CSS or javascript, including things done to it specifically for mobile.

DrByte:

If you temporarily switch your store to use the Classic template, does the problem continue? Of course, switch it back to your current template once you've tested it in a few browsers.
If the symptoms don't occur on all templates, then it could be related to your custom template's CSS or javascript, including things done to it specifically for mobile.

I can confirm that the problem is present in the classic template. The particular site that I was working on was not a responsive design.
And it also happens when clicking through to other pages.

Here is an example 1.5.3 with the classic template:

http://weblyweb.com/fresh/

I am seeing the problem in chrome Version 38.0.2125.104 (64-bit)

Thanks,

Anne

picaflor-azul:

I can confirm that the problem is present in the classic template. The particular site that I was working on was not a responsive design.

Here is an example 1.5.3 with the classic template:

http://weblyweb.com/fresh/

I am seeing the problem in chrome Version 38.0.2125.104 (64-bit)

Thanks,

Anne

Just to keep things interesting, I'm using chrome
Version 38.0.2125.104 (64-bit)

but I'm NOT seeing any problem with this site (or the vermontindustries site).

Possibly its related to a chrome plugin/extension rather than chrome itself?

Cheers
RodG

I am ... I will have to play later with various servers and see if there are differences ... :lookaroun

RodG:

Just to keep things interesting, I'm using chrome
Version 38.0.2125.104 (64-bit)

but I'm NOT seeing any problem with this site (or the vermontindustries site).

Possibly its related to a chrome plugin/extension rather than chrome itself?

Cheers
RodG
I tried, using the same version, and I did see it initially on the vermont site, and then after a few refreshes it no longer jumped. Then I opened it again in another tab, and it happened again there.

DrByte:

I tried, using the same version, and I did see it initially on the vermont site, and then after a few refreshes it no longer jumped. Then I opened it again in another tab, and it happened again there.

Alas, I still can't replicate the issue. If I were to take a wild guess I'd say this looks/sounds like a caching issue?

Regardless what the cause, this is probably going to be a pig to debug.

Cheers
RodG

picaflor-azul:

I just spent time trouble shooting this for a client. It must be something that has changed in the new version of chrome. I narrowed the problem down to the manufacturers sidebox. When you turn off the box the problem is fixed, but I have no idea why the browser is having a problem with this particular sidebox.

Thanks,

Anne

I turned the manufacturer sidebox off and it works great. Ty Ty Ty!!!

It seems to be that Chrome (and Opera) is repositioning the bottom of the viewport (visible area in the browser) to the top of the first form on the page that contains a SELECT field which has a pre-"selected" entry set in it.
Open bug discussion on Chrome at: https://code.google.com/p/chromium/issues/detail?id=423155
Chime in there to let them know you are also affected .. the more the merrier, and the sooner they'll fix it.

The temporary workaround until the browsers are fixed is to turn off any sideboxes that display a pulldown which contains a "default" option in it.
Or for the advanced coder, you could disable the code that sets the selected attribute in the corresponding option tag in the html.

It's not just the manufacturers sidebox that is doing it...music genres and record companies are causing it too.

Is there a file in common with all of these?

More details here:

http://www.zen-cart.com/showthread.php?215134-Not-a-ZC-bug-Manufacturers-Scroll-Box-Breaks-Google-Chrome

I believe there is an anchor tag missing in the reviews sidebox code.

The one and only product showing in my reviews sidebox has its link bleeding over into the manufacturers, genre, and manufacturers info sidebox heading titles.

If I figure out where it is missing, I'll post a fix here.

I am still not convinced it is just a Chrome issue.

There are 2 issues with my Manufacturers, Manufacturers Info, and Music Genre Sideboxes.

1 - The link bleed-over from the Reviews Sidebox is Chrome, IE, and FireFox related.

2 - Manufacturers Sidebox is causing Google Chrome to jump to the middle of the page whenever the scrollbox is turned on.

The link bleed-over is happening on page refresh, when using the back button or mouse back link in the browser, and when opening a page that was viewed during the current session (cached?).

In tpl_reviews_random.php, I moved the </a> tag to every potential location and could not make the bleed-over stop...now I'm thinking single and double quote problems.

So, I changed this . '</a><br /><br />' . to ```
. "'</a><br /><br />'" .

That helped some but I'm still getting the link bleed-over from **cached pages** (back and refresh). I also tried using different combinations of single and double quotes but nothing fixed it.

That long code string is giving me a headache and crossing my eyes...lol.

It's late and I'm tired. I think I'll let one of you experts decipher this one.

If I turn off the Reviews Sidebox, everything works fine in IE and FireFox...no bleed-over links and the Manufacturers Scroll Box works.

Chrome isn't jumping as far down the page as it was but at least it is jumping just below the EZPages Header Box...and there is no bleed-over.

I am convinced that this is a bug in ZenCart code...and it is somewhere in the tpl_reviews_random.php code. I'm just not advanced enough to figure it out.

Here is another tid-bit...the review_id on mouse-over on my page says 12, the source code for the page says 13, but when you click on the link it takes you to 12?

Opening and closing anchor brackets appear to be good in the source code, yet link bleed-over is still happening.

<!--// bof: reviews //-->
<div class="leftBoxContainer" id="reviews" style="width: 250px">
<h3 class="leftBoxHeading" id="reviewsHeading">[B]<a[/B] href="http://jestcountrystuff.com/zencart153/index.php?main_page=reviews">Reviews  [more][B]</a>[/B]</h3>
<div class="reviewsContent sideBoxContent centeredContent">[B]<a[/B] href="http://jestcountrystuff.com/zencart153/index.php?main_page=product_reviews_info&products_id=59294&[B]reviews_id=13[/B]"><img src="images/images_products/apparel/performance_wear/athletic_wear/1081-AkademaTeamHoody.jpg" alt="Team Akadema Hoody Color Gry Size XL" title=" Team Akadema Hoody Color Gry Size XL " width="120" height="59" /><br />Wow! This arrived, well packaged, in 2 days. The 39%...[B]</a>[/B]<br /><br /><img src="includes/templates/template_default/images/stars_5.gif" alt="5 of 5 Stars!" title=" 5 of 5 Stars! " width="90" height="20" /></div></div>
<!--// eof: reviews //-->

1. This appears to have strayed a long way from the original topic of this thread.
2. If you have a verifiable bug, then post a bug report containing exact steps one can take to recreate the symptoms using a fresh brand new install of the latest published version of Zen Cart, without any plugins or addons or 3rd party templates, etc. If the development team can duplicate the bug then they will fix it.
3. Also, try to keep separate issues separate. The spillover is different from the jumping-down-the-screen thing.

May be separate...may be not. I'll start a new bug report and link it to this post as well. Thanks.

New bug thread as per Dr Byte...

http://www.zen-cart.com/showthread.php?215158-Reviews-Sidebox-HTML-Links-Bleeding-Over-Into-Sideboxes-Below-The-Reviews-Box