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"HTML Editor" doesn't offer "HTML/Rich-Text editor "option

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28 Oct 2014, 3:26 AM
#1
lina0962 avatar

lina0962

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"HTML Editor" doesn't offer "HTML/Rich-Text editor "option

In my configuration/store/HTML Editor, I cannot find the option for "HTML/Rich-Text editor "option, only 'Plain text". How to fix it?

28 Oct 2014, 3:47 AM
#2
lina0962 avatar

lina0962

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Re: "HTML Editor" doesn't offer "HTML/Rich-Text editor "option

Ive installed CK editor and in the my store section ive set it to those editors but still I only get the text editor with my define pages. I think its not picking up the editors. They are on the list but when I select them the page refreshes but it returns to text and not to the editor chosen.

Please help?

28 Oct 2014, 5:18 AM
#3
mc12345678 avatar

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Re: "HTML Editor" doesn't offer "HTML/Rich-Text editor "option

Does it work when editing a product?
Php version, ck editor version? I thought I saw a new one published recently. Haven't tried it yet though.

15 Dec 2015, 10:46 AM
#4
section1 avatar

section1

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Re: "HTML Editor" doesn't offer "HTML/Rich-Text editor "option

I too have the same problem, how do I fix this

15 Dec 2015, 1:19 PM
#5
mc12345678 avatar

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Re: "HTML Editor" doesn't offer "HTML/Rich-Text editor "option

section1:

I too have the same problem, how do I fix this

Please elaborate with details. A good place to start is by answering the questions/requests in the posting tips.

17 Dec 2015, 3:03 AM
#6
drbyte avatar

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Re: "HTML Editor" doesn't offer "HTML/Rich-Text editor "option

section1:

I too have the same problem, how do I fix this
Every time I've encountered "the editor isn't showing", it's because during the upload of your editor-of-choice you put the files in the wrong place on the server, or your store's in a language that isn't supported by the editor you're trying to use.