Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

Hoping this is just an improper setting issue.

I have a product set for 3x the points for a sale, but in check out it still calculates the global point setting.

Anyone?

gigi3:

Hoping this is just an improper setting issue.

I have a product set for 3x the points for a sale, but in check out it still calculates the global point setting.

Anyone?

Solved:

Reward Point Mode was set to 1, to calculate based on order totals. Switched it to 0, now based on product prices.

Has anyone tried this with v1.5.5 ?

jodean:

Has anyone tried this with v1.5.5 ?

I would like to know this as well, if it works, I have 1.5.5A I want to use this but it does not specify that it will work for this version. Please advise.

This is probably a dumb question for all of you, but I downloaded this and wanted to read the "read me" info in its entirety, like it says It shows this:

Reward Points 2.5e

Purpose
Installation
How to Use
Upgrading from v2.1b or less to v2.5e
Credits History
License

PURPOSE

Reward Points 2.5e Loyalty Card Suite lets your customer checkout and earn Reward Points on your store.
Please check your host's PHP version. This module will NOT work for hosting configurations using PHP versions older than 5.2.x
Reward Points 2.5e was tested for Zen Cart 1.5.0 through Zen Cart 1.5.4 compatibility only.
A compatibility issue was found in Reward Points Admin/orders.php file when installing or upgrading From v2.1b or Less to the current version of Reward Points v2.5de

The compatibility issue is with zen cart versions 1.5.0, v1.5.1, v1.5.2, v1.5.3. Reward Points uses the admin/orders.php from the current version of zen cart which is v1.5.4.
When using v1.5.4 orders.php file in Reward Points Admin/orders.php, you would get a blank white screen when changing orders status.
Zen cart v1.5.4 orders.php file has new calls (for PCI compliance) to a new function named
zen_record_admin_activity.

This was causing the problem, so to solved the issue for these zen cart versions v1.5.0, v1.5.1, v1.5.2, v1.5.3, v1.5.4, once for all, we included a plugin created by lat9 into Reward Points. The files that were add by using lat9 plugin ZC1.5.4 - Admin Plugin Backward Compatibility are listed on the installation page, Other Files Use In Reward Points:.
Any issues which arise when attempting to use this module with Zen Cart v1.3.9 may be attributed to the differences between the older Zen Cart versions.
If you are still running an older version of Zen Cart we strongly recommend that you upgrade as there have been many security enhancements made in Zen Cart v1.5.0 through v1.5.4.

Reward Points v2.5e IS NOT COMPATIBLE WITH VERSIONS OF ZEN CART PRIOR TO ZEN CART 1.5.0!!
There will be no support provided for Zen Cart v1.3.9 with v2.5e of Reward Points.

*** READ EVERYTHING IN THIS README BEFORE YOU BEGIN ***

After following the installation instructions (and any additional instructions as needed), it is very strongly recommended that you read through the ENTIRE "How to Use" section. There you will find out exactly what Reward Points does.

Ready to get started? Just follow the installation instructions.
Any questions, just hit the forums: http://www.zen-cart.com/showthread.php?95021-Reward-Points-Module-Live-Release-now-available

New support thread here: http://www.zen-cart.com/showthread.php?215188-Reward-Points-Full-Suite-v2-5-%28for-ZC-v1-5x%29-Support-Thread

But on the "How to use" which is what i want to read, it will not let me click on it or read it =( Does someone have the text that should be in the HOW TO USE, and know why the links arnt working in the READ me to fully read everything like it reccomends?

can see the reward point in checkout page but not able to apply or redeem it. Kindly help

WiccanWitch420:

This is probably a dumb question for all of you, but I downloaded this and wanted to read the "read me" info in its entirety, like it says It shows this:

......

But on the "How to use" which is what i want to read, it will not let me click on it or read it =( Does someone have the text that should be in the HOW TO USE, and know why the links arnt working in the READ me to fully read everything like it reccomends?

Maybe try downloading it again. I can see and read the How To Use tab just fine.

Reward Points is EASY to use.

To Setup Reward Points
Go to ADMIN->Configuration->Reward Points Configuration and setup the configuration how you want Reward Points to operate.

Switch on the 'Shopping Cart with Rewards' sidebox using Admin->Tools->Layout Box Controller. There is also a "Reward Points" sidebox which displays points in cart and points earned (if logged in)

Install the Reward Point Order Total module using Admin->Modules->Order Total. There is also a "Reward Points earned" module which displays the points earned at checkout

You can edit Global/Category/Product reward points using Admin->Catalog->Reward Points

You can set global and group Reward Point redeem ratios using Admin->Customer->Group Reward Redeem

You can set and change earned and pending points for each customer using Admin->Customer->Reward Points

The Point Ratio is the number of reward points you award per unit of base price.
So a Point Ratio of 1 will award 10 reward points for every $10, £10 etc spent.
The currency used is decided by how the prices are stored for the products.
The Global Point Ratio is used for every product, unless overwritten by a Category Point Ratio (if set).
The Category Point Ratio is overwritten by a Product Point Ratio (if set).
If you install the Reward Points Order Total Module you can also set a Redeem Ratio. This is set to 0.01 as default so each point redeemed is worth 1 cent/pence.
The Global Reward Point Redeem setting is found under Customers->Group Reward Redeem
Admin can set a Mode configuration item to select whether points are rewarded by product or are rewarded by order (sub)total.
Admin can fine tune how points are awarded or redeemed against based against other Order Total modules such as Group Pricing and Gift Vouchers.
That's it you now have Full Reward Point/Loyalty Card Suite Installed..

diptimoy:

can see the reward point in checkout page but not able to apply or redeem it. Kindly help

Gonna need more information if you expect anyone to be able to help. What version of the module, Zen Cart, etc? Have you searched the thread? Many have had problems with this and any version of Zen Cart 1.5.5

jodean:

Has anyone tried this with v1.5.5 ?

I had a client upgrading to 1.5.5 who was using this. We make a fix that works, but not sure it will translate to other stores. If you're interested in testing it out, PM me for details.

Has anyone come up with the sidebox fix for Zen Cart 1.5.5? Everything was a fresh install using rewards version 2.5

Cheers

Robert

Ok, I fixed the problem. When it comes to Zen 1.5.5, I had to add a responsive_classic folder to the ncludes-->modules-->sideboxes-->add the responsive_classic folder here-->then the 2 files for the sidebox, from this plugin. Hope this is a help to others who are in the same spot as myself.

Cheers

Robert

I have this installed and working properly, EXCEPT that purchases from excluded categories STILL earn the global reward points during checkout.

Global Reward Point ratio is 10.000
One category has a ratio of 0.000
The products in the excluded category also have ratios of 0.000

But when a customer buys an item in the excluded category, they're still awarded reward points.

Why is this? And how can I fix it?

I keep trying to upgrade to the new script as the admin section is not showing up and this is what i get.

WARNING: An Error occurred, please refresh the page and try again.
Any thoughts. Thak you.

The module is functioning on the front end just fine. I cannot access the admin setting for this mod.

I am using ZC version 1.5.1

MagicMan:

I keep trying to upgrade to the new script as the admin section is not showing up and this is what i get.

WARNING: An Error occurred, please refresh the page and try again.
Any thoughts. Thak you.

The module is functioning on the front end just fine. I cannot access the admin setting for this mod.

I am using ZC version 1.5.1

Check your logs folder for an error log with the exact error. That will help determine the file causing the error.

Hello everyone, can someone help me with this reward point issue. Im using new zencart version 1.5.5e and reward point v2.5e. am follow the doc step by step. when am install this mod. the issue is, reward point not calculated. Let say customer have reward point 100. when customer want to order new item price is $10, and then insert the redeem point, 2 only, in the last step of shipping the total still same $100. it supposed be like $98. what is the problem guys, pls help me solve this problem, I really appreciate if someone can help. tq.

madi5091:

Hello everyone, can someone help me with this reward point issue. Im using new zencart version 1.5.5e and reward point v2.5e. am follow the doc step by step. when am install this mod. the issue is, reward point not calculated. Let say customer have reward point 100. when customer want to order new item price is $10, and then insert the redeem point, 2 only, in the last step of shipping the total still same $100. it supposed be like $98. what is the problem guys, pls help me solve this problem, I really appreciate if someone can help. tq.

There are many posts in this thread with those having problems with this plugin and ZC 1.5.5. See this post for a possible fix:
https://www.zen-cart.com/showthread.php?215188-Reward-Points-Full-Suite-v2-5-%28for-ZC-v1-5x%29-Support-Thread&p=1329128#post1329128

Hello,
I have installed this on 1.5.4. Everything seems to be working well (or displayed properly) on both storefront and admin site. However, during checkout, after ticking it for automatic reduction at Step 2, it won't display on Step 3. It did show total reward points earned, but no reduction or whatsoever.

Appreciate if anyone could point where to check on this.. Thank you in advance!

I'd like to use this on 1.5.5e. Is it compatible?

redpeach:

I'd like to use this on 1.5.5e. Is it compatible?

Yes and no. It is not compatible out of the box, it has some minor issues. Yes as in you can make it work by the patches posted in this thread.
Start by is post:
https://www.zen-cart.com/showthread.php?215188-Reward-Points-Full-Suite-v2-5-%28for-ZC-v1-5x%29-Support-Thread&p=1317639#post1317639

i'm use zencart 1.5.1 and installed Reward Points Full Suite v2.5.
When i test to pay with paypal standard (it's go paypal site and return). I can see the reward point in checkout page but after payment, no points pending or earned.
but if i test to pay with Western Union (it's not go the third part site). all works well, i can see points pending, then earned after delivery.
need kindly help! thanks you very much.