Zen Cart Logo
Forums / PayPal Express Checkout support / Paypal Express checkout returning with missing info.

Paypal Express checkout returning with missing info.

Views: 2,315

Results 1 to 10 of 10
21 Nov 2014, 3:01 PM
#1
ss90 avatar

ss90

New Zenner

Join Date:
Dec 2012
Posts:
12
Plugin Contributions:
0

Paypal Express checkout returning with missing info.

Recently changed the files for the SSL Issue with Paypal from the info I got from this forum. Now it appears when customers check out with Paypal express checkout there are issues with their orders showing in zencart with missing the letter n in their names, addresses, email addresses, etc. So when zencart sents order emails they are returned because of invalid email addresses.

Even the Paypal express checkout error auto generated emails have missing n's like this:

10736
Shippig Address Ivalid City State Postal Code
A match of the Shippig Address City, State, ad Postal Code failed.

Any info would be appreciated to fix this.

SS

21 Nov 2014, 3:17 PM
#2
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Paypal Express checkout returning with missing info.

This problem has appeared at least once before, but I can't find the thread. The good news is that I recall there being a solution offered (I think from DrByte). Maybe someone else can come up with the thread.

21 Nov 2014, 3:47 PM
#4
ss90 avatar

ss90

New Zenner

Join Date:
Dec 2012
Posts:
12
Plugin Contributions:
0

Re: Paypal Express checkout returning with missing info.

stevesh:

Found it, but I was wrong about the solution:

http://www.zen-cart.com/showthread.php?190958-Welcome-Emails-%28HTML-format-only%29-missing-all-letter-quot-n-quot

Can you provide a link to the site?

Does it only do that with HTML emails?

Under Email options under configuration:

Use MIME HTML When Sending Emails set to false
Email Admin Format set to HTML

21 Nov 2014, 7:16 PM
#5
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Paypal Express checkout returning with missing info.

ss90:

Recently changed the files for the SSL Issue with Paypal from the info I got from this forum. Now it appears when customers check out with Paypal express checkout there are issues with their orders showing in zencart with missing the letter n in their names, addresses, email addresses, etc. So when zencart sents order emails they are returned because of invalid email addresses.

Even the Paypal express checkout error auto generated emails have missing n's like this:

10736
Shippig Address Ivalid City State Postal Code
A match of the Shippig Address City, State, ad Postal Code failed.

Any info would be appreciated to fix this.

SS
Merely commenting out the CURLOPT_SSLVERSION line would have nothing to do with suddenly causing the symptoms you're reporting here.
So, I must ask: when did this problem suddenly start?

While I strongly recommend upgrading to the latest version of Zen Cart, another intermediate step is to compare all files on your server against original ZC files and reconcile any differences, much like: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

21 Nov 2014, 9:53 PM
#6
ss90 avatar

ss90

New Zenner

Join Date:
Dec 2012
Posts:
12
Plugin Contributions:
0

Re: Paypal Express checkout returning with missing info.

DrByte:

Merely commenting out the CURLOPT_SSLVERSION line would have nothing to do with suddenly causing the symptoms you're reporting here.
So, I must ask: when did this problem suddenly start?

While I strongly recommend upgrading to the latest version of Zen Cart, another intermediate step is to compare all files on your server against original ZC files and reconcile any differences, much like: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

I will verify with my web host guy but from his email he did this:

/web/content/includes/modules/payment/paypal/paypal_curl.php
Line #58 : CURLOPT_SSLVERSION => 3,

Change to CURLOPT_SSLVERSION => 4,

These errors started occurring after he made changes.

SS

22 Nov 2014, 3:26 AM
#7
mc12345678 avatar

mc12345678

Totally Zenned

Join Date:
Jul 2012
Posts:
16,908
Plugin Contributions:
2

Re: Paypal Express checkout returning with missing info.

ss90:

Recently changed the files for the SSL Issue with Paypal from the info I got from this forum. Now it appears when customers check out with Paypal express checkout there are issues with their orders showing in zencart with missing the letter n in their names, addresses, email addresses, etc. So when zencart sents order emails they are returned because of invalid email addresses.

Even the Paypal express checkout error auto generated emails have missing n's like this:

10736
Shippig Address Ivalid City State Postal Code
A match of the Shippig Address City, State, ad Postal Code failed.

Any info would be appreciated to fix this.

SS

ss90:

I will verify with my web host guy but from his email he did this:

/web/content/includes/modules/payment/paypal/paypal_curl.php
Line #58 : CURLOPT_SSLVERSION => 3,

Change to CURLOPT_SSLVERSION => 4,

These errors started occurring after he made changes.

SS

Fyi, if those are the changes made, they are notin accordance with the direction offered by those that continue to maintain ZC as identified in this thread: http://www.zen-cart.com/showthread.php?214916-Important-announcement-about-POODLE-and-payment-security

That aside, the modification of the line of code identified in the above post would have no change to the email side of things. If multiple files were modified at the time of updating the one file, perhaps and might appear as if the change to the one file caused all the issues, but no even if changed as described in the email something else was changed at the same time.

22 Nov 2014, 1:24 PM
#8
ss90 avatar

ss90

New Zenner

Join Date:
Dec 2012
Posts:
12
Plugin Contributions:
0

Re: Paypal Express checkout returning with missing info.

I relayed this info to the webhost guy who made the changes. I assumed he got his info from this forum but appears he did not.

Thanks all for the help/info.

SS

22 Nov 2014, 1:45 PM
#9
ss90 avatar

ss90

New Zenner

Join Date:
Dec 2012
Posts:
12
Plugin Contributions:
0

Re: Paypal Express checkout returning with missing info.

Here is my current paypal_curl.php file. This section looks correct and that line commented out.

var $_curlOptions = array(CURLOPT_HEADER => 0,
CURLOPT_RETURNTRANSFER => TRUE,
CURLOPT_TIMEOUT => 60,
CURLOPT_FOLLOWLOCATION => FALSE,
CURLOPT_SSL_VERIFYPEER => FALSE,
CURLOPT_SSL_VERIFYHOST => 2,
// CURLOPT_SSLVERSION => 3,
CURLOPT_FORBID_REUSE => TRUE,
CURLOPT_FRESH_CONNECT => TRUE,
CURLOPT_POST => TRUE,
);

22 Nov 2014, 5:29 PM
#10
ss90 avatar

ss90

New Zenner

Join Date:
Dec 2012
Posts:
12
Plugin Contributions:
0

Re: Paypal Express checkout returning with missing info.

I got a new clean paypal_curl.php file and commented out that line and uploaded it. I will see if that does anything to fix the issue.

SS