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Captcha not working, tried uninstalling, still not completing.

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15 Dec 2014, 3:27 PM
#1
neophyteuk avatar

neophyteuk

New Zenner

Join Date:
Nov 2012
Posts:
7
Plugin Contributions:
0

Captcha not working, tried uninstalling, still not completing.

Hi There,

I've been struggling with this problem for a while now, basically, I had reCaptcha installed and it was working fine across both searches and contact enquiries, then it stopped (but I have no idea at what point, whether it was a day after I installed it, or 3 months) which broke both contact us and search completion ability, I tried reinstalling, and uninstalling to the best of my ability to no avail, I must've missed code somewhere thats still refering to the old reCaptcha script. Can someone assist me just getting me back to having a working contact form and search (currently disabled) - checking the log file it doesn't seem to now update with the failure, although this could just be a server delay I guess? URL is dildowarehouse . co . uk. (adult toy store incase people don't want to see those products)

Running version 1.5.1 - I would rather update to 1.5.3 when I know all functions are working correctly and could really use getting my front end search back (admin search still works fine).

Server Information
Database: MySQL 5.5.36
PHP Version: 5.3.28 (Zend: 2.3.0)

Any other information you require please let me know, I hope you can help.

Thank you so much in advance. Sam

15 Dec 2014, 3:40 PM
#2
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Captcha not working, tried uninstalling, still not completing.

What mod did you use? The two I see in the Plugins area don't say anything about search.

15 Dec 2014, 4:32 PM
#3
neophyteuk avatar

neophyteuk

New Zenner

Join Date:
Nov 2012
Posts:
7
Plugin Contributions:
0

Re: Captcha not working, tried uninstalling, still not completing.

I'm pretty certain it was Google reCAPTCHA - I can turn the search back on if you'd like so I can see if a log file is generated for the search query?

18 Dec 2014, 4:08 PM
#4
rodg avatar

rodg

Deceased

Join Date:
Jan 2007
Location:
Australia
Posts:
6,263
Plugin Contributions:
4

Re: Captcha not working, tried uninstalling, still not completing.

neophyteuk:

basically, I had reCaptcha installed and it was working fine across both searches and contact enquiries, then it stopped

This is a good problem to have. Captcha's are a notorious sales killer. The sooner they all die (and replaced with server side spam filtering methods) the happier I will be.

I'm far from alone of this opinion.

Cheers
RodG