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Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

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14 Dec 2014, 4:48 PM
#1
njlech avatar

njlech

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Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

This is a fresh install, and I am not live yet because I am working through all my issues and custom configurations first. I am doing all test orders for different customer scenarios. However, I can not get Store Pickup to stay selected on the final checkout page before confirming. It shows up as a possible shipping selection on Checkout Step 2 of 3 page with the other selection Flat Rate. It always defaults to Flat Rate. It never defaults to Store Pickup. I can select Store Pickup as the chosen radio button, but then when I click Continue and go to Checkout 3 of 3 page, it switches to Flat Rate. I cannot get it to stay on Store Pickup! This is not good, because some customers will not want shipping at all and want to pick up their products at the store. At this rate, I am not able to know if they want Store Pickup, just looking at their checkout results. Am I doing something wrong in the setup of the products or shipping modules, or configuration settings??? I have no idea where to start digging to look for the solution to this problem. I have Stirling Grand template and Fast and Easy Checkout installed. I am using the latest ZC version 1.5.3. In Modules > Order Total > Shipping, I have Shipping set to "Free shipping for orders over $100". But that does not seem to affect anything. I am testing with orders way under $100, and it still does not work properly. I can let you know any more configuration settings that you need to know, and also let you look at my shopping site. Please help!

14 Dec 2014, 8:14 PM
#2
drbyte avatar

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

If you turn off Fast And Easy Checkout, and instead use the default checkout flow, does it work properly once again?

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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

15 Dec 2014, 2:06 PM
#3
njlech avatar

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

DrByte:

If you turn off Fast And Easy Checkout, and instead use the default checkout flow, does it work properly once again?

Yes. But if I turn off FEC, then I don't have Guest Checkout, and guest checkout is a requirement.

15 Dec 2014, 6:14 PM
#4
drbyte avatar

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

If you've got a problem caused by FEC, then I suggest contacting Numinix for assistance with whatever is broken because of their plugin.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

16 Dec 2014, 12:52 AM
#5
swguy avatar

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

Is there a Config for FEC (Under Admin->Configuration->FEC) which indicates the shipping modules that are permitted?

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16 Dec 2014, 9:16 PM
#6
njlech avatar

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

swguy:

Is there a Config for FEC (Under Admin->Configuration->FEC) which indicates the shipping modules that are permitted?

No. Should there be?

16 Dec 2014, 9:24 PM
#7
swguy avatar

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

No - for some reason I though I recalled there being one, but there isn't.
You'll have to go to Numinix, as Dr. Byte suggested.

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23 Dec 2014, 7:26 PM
#8
njlech avatar

njlech

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

For some reason, I cannot get Store Pickup to stay selected on final order total before confirming the order. I have a fresh install of 1.5.3, and I am not live yet because I am working through all my issues and custom configurations first. I am doing all test orders for different customer scenarios. Store Pickup shows up as a possible shipping selection, along with Flat Rate on Checkout Step 2 of 3 page. It always defaults to Flat Rate. It never defaults to Store Pickup. I am able to select the Store Pickup radio button, but then when I click Continue and go to Checkout 3 of 3 page, it switches to Flat Rate. I cannot get it to stay on Store Pickup! This is not good, because some customers will not want shipping at all and want to pick up their products at the store. At this rate, I am not able to know if they want Store Pickup, just looking at their checkout results. Am I doing something wrong in the setup of the products or shipping modules, or configuration settings? I have no idea where to start digging to look for the solution to this problem. I have Stirling Grand template and Fast and Easy Checkout installed. In Modules > Order Total > Shipping, I have Shipping set to "Free shipping for orders over $100". But that does not seem to affect anything. I am testing with orders way under $100, and it still does not work properly. I can let you know any more configuration settings that you need to know, and also let you look at my store site. I need help from Numinix.

23 Dec 2014, 9:33 PM
#9
drbyte avatar

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

I believe others have had the same problem with FEC.
Best to contact Numinix to get them to fix it.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

23 Dec 2014, 10:50 PM
#10
njlech avatar

njlech

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Re: Using Fast and Easy Checkout, can't get Store Pickup to stay selected on Order Total

DrByte:

I believe others have had the same problem with FEC.
Best to contact Numinix to get them to fix it.

Thank you. I didn't mean to post the same issue twice, by the way. ;)