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Welcome email to customer and Admin problem

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28 Dec 2014, 11:25 PM
#1
hvm71 avatar

hvm71

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Welcome email to customer and Admin problem

Hi all,

For me a real headbreaker, but for you guys probably a simple thing.

I have recently upgraded my old zencart version from V139 to V153.
There were some custumizations done that I did not do my self.
Now I had some days of I went to fix the upgrade and got everything set like it was before.

How ever, because I now really looked through all the files, I learned a tiny bit of the logic of zencart.

I had my old shop still "live" and the new shop in the "shade".
This way I could compaire the functions and looks.

When testing the email functions everything was working OK like before.
But I think there was a mistake in the old shop before.

When a new customer creates an account I ( Admin) get an email with the welcome text.
This I have set in the Admin>configuration>e-mail options> send copy of create account email to
I have there my email address so that I get a message that the account is created!
This works perfect!

But if I create an account as a customer on an other email address, I get the email as Administrator but not as customer.
My customer email address is different then the Admin email address.

I am guessing that it has to be a simple modification of the create_account.php file in includes/modules directory.
How ever: I don't know what to do!

Anyone able to help me with this?

29 Dec 2014, 5:00 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
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Re: Welcome email to customer and Admin problem

So, is the real issue here just that your one "test customer" didn't receive a welcome email?

There are many causes of lost emails, and the primary one is that they're unauthenticated. Changing to use SMTPAUTH usually solves that.
More info here:
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems
http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Understanding_Causes_Of_Lost_Emails

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29 Dec 2014, 6:03 PM
#3
hvm71 avatar

hvm71

New Zenner

Join Date:
Aug 2014
Location:
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Re: Welcome email to customer and Admin problem

Thank you DrByte for your reply! :thumbsup:

I will check out the metioned topics and see if I can solve the problem!