AIM Authorize.net module suddenly quit working due to SSL communications error?

Godaddy Hosting and SSL's purchased through GoDaddy. This is happening on 2 different hosting accounts that are on separate servers. 2 different websites are affected, each with it's own SSL; so I don't believe it's anything I have done to the websites.

Problem:: When customer gets to checkout page and submits order, they get the following messages.

"WARNING: Security hash problem. Please contact store-owner immediately. Your order has not been fully authorized."
.. and
"Communications Error - Please notify webmaster. - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance."

NOTE: When I take the MD5 Hash number out of the module (leave field blank), the top message goes away (about the Security hash problem), but the bottom error still shows up (Communications Error - Please notif.........)

My Debug email says.....
"Comm results: 35 SSL connect error
Response Code: .
Response Text:

Sending to Authorizenet: Array
(
[x_login] => *******
[x_tran_key] => *******
[x_relay_response] => FALSE
[x_delim_data] => TRUE" .... etc. etc. etc.. with a bunch more lines...

.....and then at the bottom of the debug email it says

"Results Received back from Authorizenet: Array
(
[0] => Response from gateway
[1] =>
[Expected-MD5-Hash] => 8***************F
[HashMatchStatus] => FAIL
)

CURL communication info: Array
(
[url] => https://secure.authorize.net/gateway/transact.dll
[content_type] =>
[http_code] => 0
[header_size] => 0
[request_size] => 0
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0
[namelookup_time] => 0.001383
[connect_time] => 0.033325
[pretransfer_time] => 0
[size_upload] => 0
[size_download] => 0
[speed_download] => 0
[speed_upload] => 0
[download_content_length] => -1
[upload_content_length] => -1
[starttransfer_time] => 0
[redirect_time] => 0
[certinfo] => Array
(
)

[redirect_url] => 

)

RAW data received: "

my configure.php files (admin/includes and includes/) are directing HTTPS_SERVERS to "https://my-site.com" (no WWW), which matches my certificates, and when I use the built-in Authorize.net SIM modules, the credit card processing works (with same Login ID, Transaction Key, and MD5 Hash). configure.php's set to 'true'. Everything was working, and at some point stopped. I changed the configure.php's to "https://WWW.my-site.com", but didn't fix it, so I put back the way it was.

I removed and re-installed the A.net module, re-typed all numbers, etc. but still not working. Any ideas? THANKS! :)

1. October SSL announcement: http://www.zen-cart.com/showthread.php?214916-Important-announcement-about-POODLE-and-payment-security

2. If you wish to be notified anytime more announcements are posted, simply subscribe here: http://www.zen-cart.com/subscription.php?do=addsubscription&f=2

3. While you're there, take a look at other latest announcements, including the latest version of Zen Cart: http://www.zen-cart.com/forumdisplay.php?2-Zen-Cart-Release-Announcements

Thanks Dr. Byte. It seems like an upgrade is the best option for me. I'll read up on it and see if I think I am capable of doing that without destroying my sites.

Dr. Byte (or anyone reading this that may be able to help), I commented-out all of those lines and I am still having the same problem. Since that didn't fix my problem, will the upgrade fix my problem? I know that I need to upgrade anyway, but not going to have time for several weeks, or longer. Any other ideas of what the problem might be? Thanks!!!

Zen Cart 1.5.4 includes (among other things) an update to the Authorize.net AIM module: Hash x_currency_code. I would recommend updating the HASH in your Authorize.NET account and the payment module after applying the update.

Still does not explain the SSL error message, but should hopefully address the HASH error.

Thanks, I'll generate new HASH when I update ZenCart. Do you have any advice as to what I should do to try and get this working until I have time to upgrade? For example, can I put that update in the AIM module without updating my entire ZenCart, or should I? I'm trying to find a way to get my AIM processing back up and running quick. Thanks!!!!!

You should be able to use the authnet module from v1.5.4 on v1.5.1 without problem.

/includes/modules/payment/authorizenet_aim.php
/includes/languages/english/modules/payment/authorizenet_aim.php

Thanks Dr. Byte and lhungil, I'll give it a shot. Take Care and Happy New Year 2015!

Dr. Byte, replacing those 2 authorizenet_aim.php files fixed my problem. Now, Authorize.net AIM is working perfect. It fixed all 4 sites. Thank you very much. I will upgrade to 1.54 as soon as I get the chance. Once again, Thanks!!!!!!!!!

I think I may try this too. I have a client with sporadic "communications error" messages that I've been looking at for months. I've done all the other Poodle-related edits and commenting out to no avail. I also had the hosting company completely re-do the SSL certificate in case that was the problem. Still the sporadic problem keeps recurring. I never seem to be able to see why the transactions go through sometimes and sometimes not.

I'm working on upgrading them from 1.5.1 to v. 1.5.4 but I'm still doing the testing. So perhaps I'll try swapping in the 1.5.4 versions of these files in the meantime to see if that solves it like it did for Johnnycopilot.

After much wrangling with the 1.3.9h configuration & ssl settings for authorizenet_aim after moving a client account to a new hosting provider, I found this forum thread. It was EXTREMELY helpful. I was getting the error response 35 from A.net, and after I installed the 1.5.4 version of Zen Cart's authorizenet_aim module and language file, the error cleared up.

THANK YOU DR. BYTE!!

They don't call him Dr. Byte for nothing!

I was having the same Hash Value error with Auth.net. I tried the method above; copy over authorizenet_aim.php to payment module and language file, but when I go to the payment modules on the admin site, the only method listed is Authorize.net SIM. And that's not even clickable. The rest of the payment modules are missing.

These are the two files I copied over from 1.5.4 to my 1.5.1 cart:
Includes/modules/payment/authorizenet_aim.php
includes/languages/english/modules/payment/authorizenet_aim.php

The new versions of the file came from the same directory structure in 1.5.4 that I downloaded.

Did I follow the instructions correctly?
Thanks

RFree190:

I was having the same Hash Value error with Auth.net. I tried the method above; copy over authorizenet_aim.php to payment module and language file, but when I go to the payment modules on the admin site, the only method listed is Authorize.net SIM. And that's not even clickable. The rest of the payment modules are missing.

These are the two files I copied over from 1.5.4 to my 1.5.1 cart:
Includes/modules/payment/authorizenet_aim.php
includes/languages/english/modules/payment/authorizenet_aim.php

The new versions of the file came from the same directory structure in 1.5.4 that I downloaded.

Did I follow the instructions correctly?
Thanks

Posted too soon. Maybe my mistake will help someone else facing the same error I was.
I was renaming authorizenet_aim.php in the language folder to 151authorizenet_aim.php, just in case something went wrong, I could revert back to the original files. Well, I guess I forgot that Zencart reads all the files in some folders and uses them all. So, I deleted the backup files from the folder and left only the 1.5.4 version and it's working.